After updating to iOS 18, Photo App is not working on my iPhone 14 Pro

I have a 14 Plus, 100/128 gb used, on iOS 18.0.1. Pressing the App icon launches and immediately crashes the app. I can't even force close it it's just not running. Force restarting my phone didn't help. Can long press on the app to access certain folders like "Recent" but the moment I try to view the main app page it crashes. Had zero issues before updating to iOS18.

I'm not in a good location to perform a total phone reset but guess I'll try when I am if the problem still persists.

When I try an add a location to a photo, it won’t save and often locks up the app.

When I try and remove photo from an album it says it does it but doesn’t and often locks up the app

These are just two examples. Pretty much any activity to curate and organise photos no longer works since IOS18. I have an iPhone 14 Pro Max.

The People and Pets utility no longer works properly with this “upgraded”version of the Photos app. When you see a picture of a dog or cat for example there will typically be a little circle with a question mark so you can identify the pet. Works exactly the same as People face identification. However latest version of app requires the face to be listed in your phone contacts app. My dog does not have a phone or email so the pets functionality is now useless. Thanks Apple. You really should thoroughly test the upgrades of your core apps before releasing them. This app is now so badly broken I will be looking to move to Samsung. Been looking for a reason and Apple has now given me it.

Based on the posts, it looks like there are assorted problems with Photos, but specifically for the "Albums" issue, I think the above update is correct. In Photos, if you've set up Albums, you see them below "Recent Days." Within the Albums section appears to be a set of thumbnails for each album. Clicking on the thumbnail to see the photos in the album may or may not work. But if you click on the word "Albums" (it has an arrow next to it), it should bring up each Album in a list format. Then you can click within each album and see its photos.

Honeypots wrote: "...before my icons in photos was albums etc now I can’t find anything..."

Honeypots ~ These may help:

Get started with Photos on iPhone - Apple Support

Feedback - Photos - Apple

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Same problem here! Apple fix this asap. I can’t even text a photo. This is terrible.

Another issue, in addition to all those I listed in earlier posts; I can not open folders in albums. When I try the app freezes.

same i can’t search for people on my photos so i would have to scroll for hours trying to find the photos with specific people in them

hi! yes my phone still does have the original batt and my max capacity is still at 93% so i don’t really know what could be the problem here.. also forgot to say that my apps that are in a folder don’t display it’s icons for some reason, ever since i updated to ios 18

rtvman wrote:… wondering if it's a bug.

If it were a bug, then we'd all be seeing this and, as you say, you've "not seen this issue yet addressed."

Have you tried a forced restart?

Force restart iPhone - Apple Support

System crashes are often caused by memory issues. How much memory do you have, and how much of your storage is being used and how much remains free?

the photos app on my iPad Air (latest gen) doesńt work properly, it takes a while to load videos, whatever the resolution. I try to watch a memory or click on a trip video (the ones automatically made by apple) and none of the work properly, they get stuck when coming to an video. This is very frustrating. Anyone else have the same issue? Seems to be working fine on my iPhone 13 Pro Max.

Absolutely annoyed!! After that dumb update, the photos app totally crashed. It won’t open at all. Can’t access it, and I have tons of pics to use for work. When contacting support, they said to wait ten days for the next update, which should aupposedly fix the problem. Great apple, well done.

this is happening to my iphone 12 pro max too right now… i just updated it like a week ago and it was doing fine but suddenly this morning when i opened it, it crashed and then i tried to open it again but it exits after a second opening. pls fix this apple :((

mellah33 wrote: "this is happening to my iphone 12 pro max too right now… i just updated it..."

mellah ~ The long process of applying an iOS update to an old iPhone with a weak battery can be the proverbial "straw that broke the camel's back." So...

Does your iPhone 12 Pro Max still have its original battery?

And what's the Maximum Capacity % here?...

Settings > Battery > Battery Health & Charging

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