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rtvman Author

Level 1

75 points

After updating to iOS 18, Photo App is not working on my iPhone 14 Pro

I upgraded my iPhone 14 Pro to OS 18. Everything seems to be working well except for the Photo App. My photos library is made up of folders with a year designation, and then albums from that year in the folder. When I tap a folder, it opens to the album list but then locks up. I've tried this with several different folders/albums and it locks up every time. I can use other features of the photo app, but it is now useless trying to look at albums. I've restarted the phone but no change. After the app locks up, I close it and when I reopen it, it opens to a black screen and takes a few sections to actually get into the app. I've not seen this issue yet addressed online and and wondering if it's a bug.

[Re-Titled by Moderator]

iPhone 14 Pro, iOS 18

Posted on Sep 19, 2024 6:43 PM

Top-ranking reply

leila-timea

Level 1

32 points

Posted on Sep 30, 2024 12:21 PM

Same problem, my photos app crashes when I try to open. After two restarts, works once or twice then crashes again. I can view photos if I enter camera then click the photos in the corner, but won’t let me on the app as it crashes! Please fix!!!

View in context

67 replies

Oct 28, 2024 6:52 PM in response to rtvman

I do have problem with photo app but little different. I cant change font size and color of text. Sometime can change font size but never color or different font. This happens after updating to iOS 18.0.1 and continue even after updating to iOS 18.1. I have iPhone 13.

Alancito

Level 7

28,198 points

Oct 29, 2024 4:39 AM in response to mellah33

mellah33 wrote: "...my phone still does have the original batt and my max capacity is still at 93%..."

mellah ~ That's unexpectedly high for an iPhone 12 Pro Max battery that could be four years old. Max capacity can decline by 1% / month, so I wonder how accurate that 93% is. Check which version of iOS you're running:

Settings > General > About > iOS Version

...and if it's not the current 18.1, update.

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Alancito

Level 7

28,198 points

Nov 6, 2024 5:58 AM in response to CallMeUllr

CallMeUllr wrote: "...Apple- you going to fix this?..."

CallMeUllr ~ As this is a user-to-user community, Apple isn't here to answer that question. Use this form:

Feedback - Photos - Apple

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sgoulet

Level 1

0 points

Sep 27, 2024 7:48 AM in response to asm613

Same with my iPhone 14 Pro IOS 18. Photo app keep crashing when I do search with more than 1 criteria

LocalBus

Level 1

4 points

Sep 27, 2024 10:24 PM in response to rtvman

I have same issue on iPhone 15 iOS 18 when search the word “met”.. it crashes.

sinisa-m

Level 1

14 points

Sep 30, 2024 8:28 AM in response to rtvman

Similarly, on my iPhone 13 mini, 256GB (191GB free), on iOS 18 the Photos app crashes when using the search function.

Sep 30, 2024 12:20 PM in response to rtvman

Same issue here. Iphone 16 pro max 512GB, photos app crashes upon opening. After restart, works a few times the it crashes again. Also, battery life is very poor!!

eniee

Level 1

38 points

Sep 30, 2024 1:49 PM in response to rtvman

Try Force Restart, it will fix software glitches

rtvman Author

Level 1

75 points

Sep 30, 2024 5:23 PM in response to SilverCross102

Didn’t work for me.

Oct 5, 2024 5:40 PM in response to rtvman

This workaround is working well with me.

Thanks

I had the same issue of Photos freezing when I click on any Albums thumbnails. Weird. Using iPhone 15 pro max iOS 18.01

Oct 7, 2024 4:14 PM in response to asm613

Same here. Photo app crashes when searching. Apple needs to fix this ASAP. iPhone 16 Pro is very much about photos… need I say more…

asm613

Level 1

26 points

Oct 13, 2024 5:00 PM in response to asm613

fortunately 18.0.1 update solved the photo album problem i was having with my iphone 12 pro

Oct 14, 2024 7:35 AM in response to limsx_

Yeeyy it worked for me as well!

Thank you so much for shareing this!!

emnoclo

Level 1

8 points

Oct 16, 2024 3:57 AM in response to rtvman

Similar issues here on my iPhone 16 Pro Max iOS 18. I use auto adjust editing for almost every photo, but on certain photos, doing that completely crashes and closes the app. It’s SUPER annoying!!

Oct 16, 2024 10:22 AM in response to rtvman

As an iPhone 12 pro user, I also have problems with the Photo app. When accessing the album list, the app blocks. There is nothing to do but restart the photo app.

After updating to iOS 18, Photo App is not working on my iPhone 14 Pro