Mail not working after update iOS 18.1.1

*SOLUTION* This issue seems to be limited to accounts that were configured to use the IMAP protocol when they were created on the iPhone. Accounts using POP3 are not affected. Unfortunately there is no way to change an existing mail account from IMAP to POP3 so the only option is to create a new mail account on your iPhone using POP3. Way to go Apple! You become more and more like Microsoft every day!

Although not ideal and only a temporary measure, but are you able to access your emails through webmail? Call your email provider and ask that question. I discovered that we can although they don’t show up on our iPhones, we can access all of them through webmail and all of our emails are there on the server.

It’s not 3rd party email provider. All kinds of people are having the same issue regardless of their provider. I have multiple email providers, and they’re all experiencing the same issue. It But worked fine until the update.

Here's what finally worked for me. So simple. Open your email. In the top right, next to a button that says

"select" there are 3 dots. Click the 3 dots and select "list view". That's it. I did it on every account. There are 3 dots in "All Inboxes" too, but I'd already done every account. Hope this does the trick for you.

WalterTeddy wrote:

After the last update my emails are all messed up.

The I suggest reading the thread you posted to, which explains all of the new mail options. Or switch to a 3rd party mail app; there are many.

I am having the exact same issue! My only work around is to restart my device. This seems to allow mail download to occur.

Have you given feedback to apple? So many of us with same problem everyone needs to send feedback so they fix it.

I tried setting up email using POP and it worked. My isp is advising me that I should use IMAP!! So I guess 18.1.1 screwed up IMAP

Email account password right?

After IOS Update 18.1.1, my iPhone email Sends & Receives but does not Ring when new mail comes, went to Settings > Apps > Mail > Notifications (On) > Custom Notifications (Selected Account) - Alerts (Enabled). I also checked the Ringer is ON and Volume is UP. Announce Notifications is also ON.

How many of us having this issue are using oauth 2.0 token for authentication? My wife’s email on her iPhone is still working and her account is using imap and a password. She has no issues.

goto mail/accounts/account settings/advanced/incoming settings

The issue with using POP is that if you delete the email off your iOS device it removes it from the server of your 3rd party webmail and you will not be able to download it onto your laptop/desktop for archiving purposes. If you’re using this email for work this can be an issue.

Also if you turn off SSL in POP your messages are no longer secure.

According to what I’ve read online Apple has stepped up the security on IMAP and rolled it out under iOS 18.0. They have no intention of changing or ‘fixing’ it. It’s up to each 3rd party provider to update their IMAP protocols to match what they’ve done. Who knows how many will actually do this and if Apple is sharing the necessary information to complete this process.

I have no idea what my token is but my settings indicate my account is using IMAP with a password.

I've mentioned in another post that Apple has upgraded their IMAP security protocols. If you're having a problem accessing your email they expect the service you're receiving the email from to update the protocols at their end so the information can be swapped. This is why Apple has not released a statement about the email problem, which I believe was first reported on September 18th, possibly by beta testers.

Judi_Bootie wrote:

I don’t know what type of magic phone you have, but it’s not working for any of us

Would you like to share with the rest of the class what it is that you did to make it work or are you just gonna keep that to yourself?

Therein lies the problem. Mail is working for most people without them doing anything. So, no, people for whom Mail is working are not going to be able to tell you why. No one here is standing next to you seeing what's going on with your phone so it's hard to know what exactly is different. Perhaps it's time to make an appointment at your local Genius Bar if that's an option. They can see exactly what's going on.

dijee1234 wrote:

updated new software and now mail won't work

There are 13 pages in this thread, about many DIFFERENT email issues and how to fix them, so start by just reading the thread to find your specific problem and the resolution.