After updating iOS to 18.1.1, the mail app is not working. It is totally malfunction and can’t receive nor send email. Start the mail app, it just pops up a white screen. I have tried to offload the app and reinstall it. It’s the same. When I hard reset the phone, it can pop up the mail account list but freezes. How do I fix it?
iPhone 14 Pro Max, iOS 18
Solution: Go to Settings. Click your name at the top to access your Apple Account. Look for a notice at the top of your Apple Account page that asks you to accept the new terms and conditions for Mail. Accept the new terms.
Context: Apple has introduced new AI features with Mail that requires the terms be accepted and it is causing all sorts of issues with the Mail app until you accept the new terms. I was having issues with Search, Sending mail, and indexing had also halted. Once I accepted these terms, everything worked perfectly again.
One more thing: Go to Settings > iCloud. Check the iCloud backup status. Mine had been halted, so it wasn't backing up. You may need to click Back Up Now after you've accepted the terms.
My usage situation: iPhone, Mac Mail user, iCloud account, Mac email account only. The only issue I had was on the iPhone Mail app (Mail was working fine on my Mac desktop and laptops). If this isn't your situation, then your mail issue may be different to mine.
Hope this helps someone!
updated new software and now mail won't work
This has been a pain to deal with. Please fix it. I shouldn't have to re-do things because of your issues.
How do I remove the VPN PROFILE please? Neither my iphone nor ipad can get mail since updating to ios18.
Thank you.
Thanks BopCat, for the suggestion to click on List View. I'd already done that and it doesn't make any difference, sadly. Thanks anyway.
iPhone 12 ios18.3.1. mail app stopped working 3 days ago on BT mail. Ok on BT web site. have deleted and reinstalled, still faulty.
By bloody Jove! This worked! I mean, I also did the whole toggle "Mail" on and off thing in settings but this did it I think.
After the last update my emails are all messed up.
I tried these suggestions to solve the problem with the 18.1.1 update. Unfortunately it did not work.
Open Mail App > go to inbox > on top right corner touch 3 dots (next to select option) > select list view and its done.
Open Mail App > go to inbox > on top right corner touch 3 dots (next to select option) > select list view and its done.
after updating to 18.1.1 my emails all screwed up on one email i received but cannot open when i touch the email i get a blank white screen and on other email nothing n received and no send
Cannot the regular mail app on iPhone 11
There is no advanced setting. I am getting an error message P47-smtp.mail.me.com failed. This is my iCloud account and there are no options to change the outgoing mail server.
aol mail not working
Mail not working after update iOS 18.1.1
