How to log in to apple id?

Hi, i got an issue in my iphone 8 plus and ended up performing an factory reset, i backed up all my data regularly and its saved in my icloud id, when i started the setup they asked me to recover my icloud data through my id, i entered my id and password then they asked me for 2fa verification i didn’t got any code maybe because i don’t have that number, then i tapped on did not get a verification code and they asked me to send an sms or use your recovery key i don’t know what my recovery key is and I didn’t even know that there is an recovery key otherwise i would’ve saved it somewhere, i searched on the internet about it and found out that i have to request an account recovery then i saw that i have to reset my password first then i can request an account recovery i tried to reset my password and they asked me my id and phone number i entered the phone number they asked me to enter, then an error accured saying “This action could not be completed” now i don’t know how i can recover my id and get back my data, Please Help.

iPhone 8 Plus

Posted on Oct 1, 2024 3:14 AM

Reply

Similar questions

1 reply

Oct 1, 2024 3:29 AM in response to kakarot272

they asked me for 2fa verification i didn’t got any code maybe because i don’t have that number, then i tapped on did not get a verification code and they asked me to send an sms

The verification code would be send to a trusted Apple device (iPhone, iPad, iPod touch, or Mac, where you are signed in with your Apple Account) as pop-up notification, or else to a trusted phone number (that you have added to your Apple Account) as SMS. It is good to have secondary device options when needed, even if it is the phone number of someone else you trust, that can relay 6 digits to you when asked.

Two-factor authentication for Apple Account - Apple Support

Get a verification code and sign in with two-factor authentication - Apple Support

Manage your Apple Account﹥[Sign In]﹥Sign In & Security﹥Account Security﹥[+] (add phone number).


or use your recovery key i don’t know what my recovery key is and I didn’t even know that there is an recovery key otherwise i would’ve saved it somewhere

Users would have to choose to create a recovery key. If you didn’t do that, then you don’t have it.

Set up a recovery key for your Apple Account - Apple Support


… now i don’t know how i can recover my id and get back my data.

Apple Support may be of help: Contact Apple for support and service - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How to log in to apple id?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.