Apple Wallet is not working on phone!

how can i fixing?, followed all the rules but not working

Delete the Wallet app from your iPhone.

Log out or Apple ID Account

Force restart iPhone.

Remove cards from any other Apple device

Log back into Apple ID

Download Apple Wallet app from Apple App Store

Try adding a payment method to iPhone. When you add payment method please use a 4 digit number for expiration date year.

So same issue…tried multiple time to add card into wallet also signed out of icloud, turned off phone hard reset,also uninstalled the wallet app.

FINALLY got in touch with Apple. they helped me out remotely…he told me to download the bank apps & inside the app most of them have options to “Add to wallet”. That worked for me,hope it works for you..Good luck!

There are several possible reasons you might be experiencing issues. So let’s start with a few basic steps. I’ve added links to support articles that may offer solutions to issues you might encounter. 

Are you in a country or region that supports Apple Pay?

Countries and regions that support Apple Pay - Apple Support

Does your financial institution support Apple Pay?

Apple Pay participating banks in Asia/Pacific, Africa, Europe Latin America, Middle East and United States - Apple Support

Confirm your region is set correctly.

Change the language and region on iPhone - Apple Support

Change your Apple ID country or region

Same, the only way I can use my wallet is to restart my phone each time right before I open the app. I have done everything you mentioned. As a previous reply mentioned I had to add my cards back through the financial app for each card.

There are several possible reasons you might be experiencing issues. So let’s start with a few basic steps. I’ve added links to support articles that may offer solutions to issues you might encounter. 

Are you in a country or region that supports Apple Pay?

Countries and regions that support Apple Pay - Apple Support

Does your financial institution support Apple Pay?

Apple Pay participating banks in Asia/Pacific, Africa, Europe Latin America, Middle East and United States - Apple Support

Confirm your region is set correctly.

Change the language and region on iPhone - Apple Support

Change your Apple ID country or region

Have you tried deleting the Wallet app?

Do you have any of the Accessibility settings/features enabled in your Settings app? It sounds like you may have an issue with the side button or NFC module. Apple Support can do remote diagnostics of NFC module, not sure about side button and double clicking. You can contact Apple Support at 1-800-MY-APPLE.

Make sure you have updated your iPhone to the latest version if IOS.

Update iOS on iPhone - Apple Support

Lastly, perform a forced restart of your iPhone. Please follow the instructions below. A forced restart is much more than just turning iPhone off and on.

Force restart iPhone - Apple Support

There are several possible reasons you might be experiencing issues. So let’s start with a few basic steps. I’ve added links to support articles that may offer solutions to issues you might encounter. 

Are you in a country or region that supports Apple Pay?

Countries and regions that support Apple Pay - Apple Support

Does your financial institution support Apple Pay?

Apple Pay participating banks in Asia/Pacific, Africa, Europe Latin America, Middle East and United States - Apple Support

Confirm your region is set correctly.

Change the language and region on iPhone - Apple Support

Change your Apple ID country or region

Two words to describe your issue is useless. If you’d can’t post any useful information, no one can help you.

There are several possible reasons you might be experiencing issues. So let’s start with a few basic steps. I’ve added links to support articles that may offer solutions to issues you might encounter. 

Are you in a country or region that supports Apple Pay?

Countries and regions that support Apple Pay - Apple Support

Does your financial institution support Apple Pay?

Apple Pay participating banks in Asia/Pacific, Africa, Europe Latin America, Middle East and United States - Apple Support

Confirm your region is set correctly.

Change the language and region on iPhone - Apple Support

Change your Apple ID country or region

There are several possible reasons you might be experiencing issues. So let’s start with a few basic steps. I’ve added links to support articles that may offer solutions to issues you might encounter. 

Are you in a country or region that supports Apple Pay?

Countries and regions that support Apple Pay - Apple Support

Does your financial institution support Apple Pay?

Apple Pay participating banks in Asia/Pacific, Africa, Europe Latin America, Middle East and United States - Apple Support

Confirm your region is set correctly.

Change the language and region on iPhone - Apple Support

Change your Apple ID country or region

I’m having this exact same issue. Every time I press the (+) button to add a new card, I get the same “Could Not Set Up Apple Pay” error message. Same thing with Apple Cash. I tried managing it through settings, but still nothing. The Double-Click Side Button function also stopped working. So inconvenient. I’m not really sure what else to do except for make an appointment at my local Apple Store to have it looked at, because everything seems to be in perfect working order. I just can’t get past those error messages.

hey Jeff,

i hope you are doing well.

I'm facing the same issue in my iPhone 14(brand new)

I've alread tried everything(even log with a other account after reset)

do you have any idea what I can do? thanks

There are multiple issues being discussed in the same thread. Some can’t add a card, others have a Wallet app freezing and still others with Accessibility issues. That’s the problem with piggybacking onto an existing post. All you get is confusion and me too’s.

What is the exact issue and what is the error message?