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Level 1

10 points

Contacts APP crashed ands wont restart on MacBook Pro 16

Posted on Dec 25, 2021 9:04 AM

Top-ranking reply

Level 1

10 points

Posted on Jan 28, 2022 6:39 AM

Hi Jeff - I eventually found a solution for me and repost here for others.

Restore CONTACTS App

First Option:

First - QUIT the Contacts App (if it is already activated)

Then,

On the FINDER Menu Bar - go to “GO” (in the top menu field)

On the GO dropdown list find Go To Folder

Before selecting the Go To Folder option, hold down the OPTION key (it will allow opening of previously hidden selections)

Find and select ~Library/Application Support/AddressBook/

Find the 3 files:

And move them to the TRASH folder

Close everything, reboot the laptop and select the Contacts ICON - everything should now work again!

Option 2 - after trying option 1

Click once on the Desktop, click Go in the menubar.

Select Go To Folder.

Enter this text.

~/Library/Preferences

Click on Go.

A new Finder window will open with the Preferences folder highlighted.

Scroll down until you get to

com.apple.AddressBook.plist

Move this file to your Trash.

Restart our mac.

Open the Contacts app, it should now displaying correctly.

If when in the Preferences folder you see any files that have a random

alphanumeric sequence after the plist extension that is another indication

of file corruption and these should be moved to the Trash and the mac restarted.

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