Mac Studio M4 Max and BenQ PD3226G Display: HDR and Refresh Rate Limitations

So, after trialling the BenQ PD3225U 4K monitor with my new Mac Studio M4 Max, I am comparing it with the PD3226G 4K. I have 2 immediate questions:

1) the monitor is 144Hz, so why can I only set it to 100Hz in Settings>Display?

2) HDR is not available unless I lower the frequency from 100Hz to 60Hz. Is this correct?

Thanks in advance.


[Re-Titled by Moderator]

Mac Studio, macOS 15.3

Posted on Mar 26, 2025 8:37 AM

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Posted on Mar 26, 2025 1:22 PM

<< 1) the monitor is 144Hz, so why can I only set it to 100Hz in Settings>Display? >>


Because there is not enough bandwidth in a typical Thunderbolt cable to run any faster than what you are achieving.


<< 2) HDR is not available unless I lower the frequency from 100Hz to 60Hz. Is this correct? >>


Yes, because there is not enough bandwidth in a typical ThunderBolt cable to do that.


If you want the data rates you are asking about, the Thunderbolt cable has to 'gear-shift' from its current HBR3, about 26 G bits/secs up to the next step, UHBR10, which runs just shy of maximum outbound speed of 40 G bits/sec.


This is ONLY possible with Thunderbolt cables shorter than 0.5 meters, or with tuned ACTIVE cables that cost a lot more.

32 replies
Question marked as Top-ranking reply

Mar 26, 2025 1:22 PM in response to imacken

<< 1) the monitor is 144Hz, so why can I only set it to 100Hz in Settings>Display? >>


Because there is not enough bandwidth in a typical Thunderbolt cable to run any faster than what you are achieving.


<< 2) HDR is not available unless I lower the frequency from 100Hz to 60Hz. Is this correct? >>


Yes, because there is not enough bandwidth in a typical ThunderBolt cable to do that.


If you want the data rates you are asking about, the Thunderbolt cable has to 'gear-shift' from its current HBR3, about 26 G bits/secs up to the next step, UHBR10, which runs just shy of maximum outbound speed of 40 G bits/sec.


This is ONLY possible with Thunderbolt cables shorter than 0.5 meters, or with tuned ACTIVE cables that cost a lot more.

Mar 26, 2025 9:39 AM in response to imacken

that BenQ PD3225U display appears to be a 4K display with HDR

Connectivity:


HDMI (v2.0). <-- this is unfortunate, because it severely limits the highest resolutions to

50 Hz refresh rates without compromising number of colors.

HDMI 2.1 would be FAR better, allowing up to 144 Hz. but the display does not support that


2

DisplayPort (v1.4)


1

Thunderbolt 3 ( PowerDelivery 85W, DisplayPort Alt Mode, Data )


a USB-C connection allow the use of 4K at 60 Hz. if you drop to 8 bits/color, you can attain 75 Hz.


For higher refresh rates, you MUST connect this display with a genuine ThunderBolt cable, marked with the Thunderbolt trademark, or you will never see high refresh rates at HDR 10 bits/color.


ThunderBolt cables for this use should generally be 0.5 meters or shorter, unless you are using (expensive [over US$100]) tuned ACTIVE ThunderBolt cables.


-------

you also have the option to connect with TWO data cables, and send the left or right half-display over each cable. It sounds much more complex than it actually is, and readers report it works great.

Mar 26, 2025 1:28 PM in response to Grant Bennet-Alder

I don't know what's going on with the order of posts here, but maybe you missed my earlier post showing that all the options are available to me.

Here is what I said, in case you missed it:

'So, looking into this a bit more, it's even more confusing. The options available are dependent on the resolution.

1920x1080 - 144Hz and HDR

2560x1440 - 144Hz and HDR

3008x1692 - 120Hz and no HDR

3360x1890 - 100Hz and no HDR

3560x2160 - 144Hz and HDR.

When I wrote the first post, I was running at 3360x1890'.

What I don't get is why the highest res - native 2160p - has all options available - 144Hz and HDR - when some lower resolutions don't.

Apr 23, 2025 12:53 AM in response to imacken

Latest response from BenQ support says:


‘Regarding why 1920 x1080 at 144Hz shows up while the monitor only supports up to 120Hz at this resolution, we have confirmed that this is a MacOS issue. When set to 1920 x 1080, the signal out put from Mac is still at 3840 x 2160, and the refresh rate is supported up to 144Hz at that resolution. In other words, due to the way MacOS works, the monitor is still detecting 3840 x 2160 from the source computer.


This is the same behavior on Mac's native screen if you change resolution settings, if you set at 3840x2160, everything on the screen looks smaller, but if set to a lower resolution, everything is then scaled up, but the actual resolution is still at the panel's native resolution.


And we have also observed that when selected the resolution from 2304x1296 to 3360x1890, the Mac's image is double pixel, so HDR cannot be selected, as there is not enough bandwidth left in this situation.


At the moment, as the issue is mainly caused by how Mac devices work with resolution, there is nothing we can do to improve the behavior. But you can rest assured that our team has requested Apple for some more information to follow up with the issue. We would encourage you to also contact Apple directly for further assistance on the issue.’


I think that is pretty much what 'Servant of Cats' said above.

Mar 27, 2025 6:25 AM in response to imacken

<< Why do I get 144Hz HDR at native res, yet I can’t at lower values? >>


you don't get nominal 4K at HDR at 144 Hz. You only get that when you drop the screen size lower than 3840 wide -- to 3560 is what you wrote.


You are able to achieve that because these display protocols do not increase their speeds by a few GHz/second when you increase the resolution by a few pixels. There are several fixed overall transmission speeds {HBR, HBR2, HBR3, UHBR10}. If your data fits inside one of the envelopes, it runs. if not, you have to reduce resolution or refresh rate.

Apr 11, 2025 4:23 PM in response to imacken

imacken wrote:

So, I think from your reply, this is where we have the confusion. I am getting nominal 4K (3840x2160) and HDR at 144Hz, and I am not getting it at lower resolutions like 3360x1890, where it is restricted to 100Hz and no HDR. This is the reason for my question from the start.


I bet the "lower resolution" you selected was Retina "looks like 3360x1890" – not "3360x1890 (low resolution)". In Retina "looks like 3360x1890" mode, the Mac would be drawing things on a 6720x3780 pixel canvas, before downscaling the contents of the 6720x3780 pixel canvas to fit onto the 3840x2160 pixel screen.


6720x3780 pixels is a lot of pixels. It is higher than the native panel resolution of a 32" Apple Pro Display XDR, a display that has "only" 6016x3384 pixels.


Data rates @ 100 Hz:

  • 3840x2160 pixels => 0.83 billion pixels per second
  • 6720x3780 pixels (Retina "like 3360x1890") => 2.54 billion pixels per second


Data rates @ 144 Hz:

  • 3840x2160 pixels => 1.19 billion pixels per second
  • 6720x3780 pixels (Retina "like 3360x1890") => 3.66 billion pixels per second

Now the 2.54 billion pixels per second and 3.66 billion pixels per second "just" refer to data rates that are internal to the Mac. But maybe – just maybe – the bandwidth available for sending the final 4K signal to the monitor over USB-C (DisplayPort Alt Mode) is not the only consideration here.


Maybe the chip can handle a 6720x3780 pixel canvas @ 100 Hz, but 144 Hz is "a bridge too far."

Mar 26, 2025 4:26 PM in response to Grant Bennet-Alder

HBR2 is the speed you can can get on a USB connection when the cables are under a meter. The basic rate is 10 G bits/sec, and then it 'turns around' and runs the inbound lanes as outbound lanes part of the time, to get a speed of 17.28 (less than the nominal 20 max).


HBR3 requires a Thunderbolt cable, which effectively runs twice as fast as USB. When you try to run a one meter ThunderBolt cable as high as UHBR10 data rate, it makes too many errors and falls back to the slower HBR3 speed. You need a 0.5 meter Thunderbolt cable, or an ACTIVE cable to get the top data rate.

Mar 26, 2025 1:58 PM in response to imacken

It is not just s simple bit/sec calculation. There are 'brackets' similar to tax brackets, that are supported. But if you calculated precisely, rather than intuitively, I expect the results would be the same.


3560x2160 at HDR yields a refresh rate just shy of the absolute maximum data rate that is possible. Others miss by a wide margin, but the next combination step up in any dimension may push you beyond the limit.


There are some limits tables on wikipedia I could point you to, and you could look up the major settings yourself if you like.

Apr 23, 2025 2:36 AM in response to imacken

imacken wrote:

Latest response from BenQ support says:

‘Regarding why 1920 x1080 at 144Hz shows up while the monitor only supports up to 120Hz at this resolution, we have confirmed that this is a MacOS issue. When set to 1920 x 1080, the signal out put from Mac is still at 3840 x 2160, and the refresh rate is supported up to 144Hz at that resolution. In other words, due to the way MacOS works, the monitor is still detecting 3840 x 2160 from the source computer.


I would definitely expect things to work that way if you were running a 3840 x 2160 pixel monitor in Retina "like 1920 x 1080" mode. In that mode, things are being sized "as if" the monitor had 1920 x 1080 "workspace", but things are actually being drawn at a 3840 x 2160 pixel level of detail.


If you go into Displays Settings, and display all resolutions as a list, and choose "1920 x 1080 (low resolution)", I am not sure whether the Mac would send a 1920 x 1080 signal to the monitor – or whether it would still send the monitor a 3840 x 2160 signal, albeit in this case, one with only 1920 x 1080 pixels' worth of actual detail.


I am surprised that the monitor supports a higher refresh rate for 3840 x 2160 than for 1920 x 1080!

Mar 26, 2025 10:32 AM in response to imacken

So, looking into this a bit more, it's even more confusing. The options available are dependent on the resolution.

1920x1080 - 144Hz and HDR

2560x1440 - 144Hz and HDR

3008x1692 - 120Hz and no HDR

3360x1890 - 100Hz and no HDR

3560x2160 - 144Hz and HDR.

When I wrote the first post, I was running at 3360x1890.

Can anyone explain this?

Mar 26, 2025 7:26 PM in response to imacken

you are NOT running 4K, you dropped your row width much lower. 3840-3560 is 280 columns of data, times 2160 * [10 bit Bytes] each! That's 6,048,000 bits PER FRAME * whatever refers rate -- not trivial -- and maybe that's what lets you get in under the wire.


when you are running "ThunderBolt" the protocol you are actually running is DisplayPort-over-Thunderbolt.

ThunderBolt 5 only adds speed when the Port, the cable, and the external device ALL support Thunderbolt-5. Otherwise, it is running at ThunderBolt 3-4 speeds.

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Mac Studio M4 Max and BenQ PD3226G Display: HDR and Refresh Rate Limitations

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