Initially the Apple Intelligence upgrade download was stuck on preparing for 10+ hours. I fixed the issue by resetting all of my settings using the reset function and was able to toggle Apple Intelligence on. However now it has been stuck downloading for the entire day so far with no features working on my phone as of yet. Hoping for a fix that will allow the features to begin to function soon.
[Re-Titled by Moderator]
iPhone 16 Pro Max, iOS 18
FIXED** turns out the download was being affected by carrier restrictions. Once I joined a fast WiFi network and reset all of my settings again to refresh the Apple Intelligence download it loaded up and began to work right away.
I would say connect the phone to WiFi but first turn off apple intelligence and turn off your vpn and then connect to WiFi and it should finish downloading that’s what I had to do.
I got mine working by turning off the phone for about 2 minutes and then restarting it.
All this changing to another language is not necessary. To setup mine I simply put on charger and power cycled and the turn on apple intelligence appeared and it works perfectly.
It works, just change the Apple Intelligence language to something else then go back and change to your language. Thanks.
Also, try checking for updates. Apple Intelligence might not download if iDevice is running an older version of iOS system (worked for me)
Ok, strangely, that did actually work for some reason when following your steps exactly. Strange that Apple Intelligence was initially U.S. only, and now for those of us in the U.S. who've switched from the Beta release to the official release, Apple Intelligence only works if we switch to U.K. Hope that doesn't mess up anything else such as my Media subscriptions here in the U.S., etc. But Apple engineers need to fix this ASAP if they are even aware of the issue...
Seems those of us who updated from b version to prod are having the issues. Anyone else, a soft reset (Vol up, Vol down, hold screen button) will solve your problem. Dev b just showed up so I might backup and try that for now.
Mystery Solved!!!!
To fix the problem go to settings>general>transfer or reset phone, tap reset, tap reset all settings, follow prompts, this will reset only settings, you will not lose your data or media, when phone restarts apple intelligence will now work. No help by apple, solved by myself, spread the word and stop everyone’s frustrations
In my case, Apple is not “Intelligent” enough to allow it via data. Even image cleanup needs wifi
WiFi and plugged in. It worked for me. And you can try other methods mentioned on this blog. It did help!
This worked for me. Thank you so much! I went to settings > general > transfer or reset iPhone > Reset network settings.
New iPhone 17 Pro Max. All I had to do was summon Siri to get it fixed.
"Hey Siri"
"Never mind"
I did try a device restart first, but that didn't appear to do anything.
Hi guys, I had the same issue.
When they say connect to Wireless, make sure there is no wired connection.
My issue was resolved as soon as I unplugged the dock I have with wired network and just left my MacBook on Wi-Fi.
Hope this helps.
Literally stuck in the same spot. Made the mistake of turning apple intelligence off then back on and now don’t have the new Siri either. Gonna factory reset my phone tomorrow and see if that fixes it
Yes you will need to use WiFi, but for ANYONE who has updated from the beta 18.2, the only solution will be a fix by Apple. There are no other ways around this. Hopefully they will release the fix soon
Fix Apple Intelligence Stuck Downloading
