Fix Apple Intelligence Stuck Downloading

Initially the Apple Intelligence upgrade download was stuck on preparing for 10+ hours. I fixed the issue by resetting all of my settings using the reset function and was able to toggle Apple Intelligence on. However now it has been stuck downloading for the entire day so far with no features working on my phone as of yet. Hoping for a fix that will allow the features to begin to function soon.



[Re-Titled by Moderator]

iPhone 16 Pro Max, iOS 18

Posted on Oct 29, 2024 11:37 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 8, 2024 1:12 AM

FIXED** turns out the download was being affected by carrier restrictions. Once I joined a fast WiFi network and reset all of my settings again to refresh the Apple Intelligence download it loaded up and began to work right away.

177 replies

Nov 7, 2024 12:33 AM in response to DylanfromAR

Just upgraded and semi bricked the first 16 pro max during the install.

it was in a almost bricked state I’m sure hooking it up to a Mac would fix it but gladly the Verizon staff just gave me a brand new identical one and swapped it . They knew the nightmare we had gone through upgrading our phones with best buy .


don’t upgrade your phone through Best Buy . Ever .


hard lesson learned .


[Edited by Moderator]

Dec 11, 2024 9:08 PM in response to DylanfromAR

Yesterday was the official Public release of 18.2... and it destroyed my Apple Intelligence! . It's been stuck on downloading at 0% for 15 hours now even though I'm using the same WiFi I've always used for updates (including the Beta updates that worked perfectly fine) and I'm on a new iPhone 16 Pro. I've tried all the suggestions (including the ridiculous ones) here on this thread to no avail. Don't know what to do now... any help would be greatly appreciated.


[Edited by Moderator]

Jan 6, 2025 6:09 AM in response to Jayjayere

This action has been successfully implemented. If you are located in the United States and have American settings enabled, please adhere to the instructions provided above. 


The download process was initiated promptly and completed within approximately five minutes. However, it is worth noting that a minor technical glitch occurred in the settings section, specifically between the location, language, and Apple Intelligence options. O_o

Fix Apple Intelligence Stuck Downloading

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.