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Updated to 18.1 this morning. I read the fine print—Australia is *not* in the list of countries where Hearing Test is available. Very disappointing. I was looking forward to using iPods Pro 2 for hearing assistance.
AirPods Pro (2nd generation)
Just bought my airpods pro this morning for just this feature. Get home and find it’s not available in Australia. Guess how I feel about this issue. Not happy.
Just bought my airpods pro this morning for just this feature. Get home and find it’s not available in Australia. Guess how I feel about this issue. Not happy.
They also appear to have removed the ability to select your clinical audiogram stored in the Health App in headphones accommodations.
Such a loss. This feature was the best!
Very disappointed, finally bit the bullet and bought AirPod pro 2 today believing I could use the hearing assistance feature only to find out it is not available in Australia.
[Edited by Moderator]
My money is on a traditional hearing aid provider telling some offical Australian government department to force Apple to block the feature until Apple ticks of the offical boxes in some form (I bet on paper) from the 1980s.
There was a similar delay in the ECG feature on Watch.
Re: Why was Australia not included in the release?
We are all Apple users like yourself in the community, so no-one here knows for sure. Seems only some countries marketing and health authorities have given their approval, as the FDA has done in America.
Re: When Australian’s be given access.
As Apple users, like yourself, we have no way of knowing for sure.
Various health products can not be shipped to Australia from US because of Australia's regulations.
If needed: AirPods support website: (info / resources / support / contact etc.)
Hi. Found this article:
Heavily marketed hearing health features for Apple’s AirPods Pro 2 earphones are now the latest innovations from the technology giant which have launched in the United States but remain unavailable in Australia due to a lack of regulatory approval.
Announced in September and released on 28 October, the hearing health features on Apple’s $399 AirPods Pro 2 — including a hearing test and a clinical-grade hearing aid capability — are available in dozens of countries, including New Zealand.
The features, which Apple has touted as “groundbreaking”, are yet to receive regulatory approval from Australia’s Therapeutic Goods Administration (TGA).
So cranky about this. It’s the ONLY reason I bought them.
Has Apple submitted to the TGA in Australia?
Waited ages for ECG and it’s been incredibly useful.
Very likely, Deano. Grrr.
I hope this will be resolved—the tech in the iPods Pro 2 I have is excellent, and I want to be able to use its full capabilities.
You can do a hearing test as before but cannot activate Hearing mode. Apple was not clear in its announcements and would be useful if they provided an update. Is it approval by regulators or something else?
I bought mine six months ago. I did use the in-app hearing test that used to be available, and programming my AirPods Pro 2 with this audiogram did help me hear movies better. But now (and we all hope this is temporary) you can no longer do this. The Pro 2s are excellent devices, though, and I will be keeping mine.
kit laughlin wrote: "...Does anyone know where one can post to convey our wishes to Apple?"
Here:
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Hi kit laughlin
Re: "Hearing test not available in Australia after iOS update this morning"
Yes, I see Australia is not listed in Apple's article: AirPods Pro 2 - Hearing Health Feature Availability - Apple
Wondering whether or not marketing and Health Authorities in Australia are still looking into authorization.
___________________________________________________________
Apple's September 9, 2024 Press Release about new health features
says:
"The Hearing Test and Hearing Aid features are expected to receive marketing authorization from global health authorities soon, and will be available this fall in more than 100 countries and regions, including the U.S., Germany, and Japan.3"
and
3 "The Hearing Test and Hearing Aid features are expected to be available fall 2024. The Hearing Aid feature is pending marketing authorization from the FDA and other global health authorities. The Hearing Test and Hearing Aid features will be supported on AirPods Pro 2 with the latest firmware paired with a compatible iPhone or iPad with iOS 18 or iPadOS 18 and later, and is intended for people 18 years or older. The Hearing Aid feature is intended for people with perceived mild to moderate hearing loss".
USA Fall 2024: Starts on Sunday, September 22 and ends on Saturday, December 21
As community members, like yourself, we have no way of checking whether or not the hearing-test availability is complete, or whether other countries may be included in time.
All the best :-)
Seems Apple Support's article dated September 2024 (link below) explains step-by-step how to prepare, and then "Use your audiogram data from the Health app"
Customize headphone audio levels on your iPhone or iPad - Apple Support
If Apple's method isn't working for you, you might want to send feedback to Apple, They will likely not reply, yet your feedback will reach those who can make changes if others are also having a similar issue: Feedback - iPhone - Apple
Alancito wrote:
kit laughlin wrote: "...Does anyone know where one can post to convey our wishes to Apple?
"
Here:
Feedback - AirPods - Apple
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It will do no good to contact Apple. As I mentioned before, It's not Apple who approves where the hearing aid feature will be allowed. It is up to each country. Contact the government agency that approves medical devices.
Hearing test not available in Australia after iOS update this morning
