Hearing test not available in Australia after iOS update this morning

Thanks. It was working perfectly for many months but now it’s gone.

Looks like it’s something to do with Australia not having access to the new hearing features.

I did exactly the same thing....and I cannot find any information about when hearing test and hearing assist might become available in Australia - has Apple even applied for TGA approval I wonder?

CJP65 wrote:

Has Apple submitted to the TGA in Australia?

Waited ages for ECG and it’s been incredibly useful.

No one here in this user-to-user forum would know the answer to that.

From AirPods User Guide

Article: Use hearing health features with AirPods Pro 2 – Apple Support (AU)

says:

"Add audiogram results from your hearing healthcare professional

If you have hearing test results from your hearing healthcare professional, you can use your iPhone or iPad to add your results to use with your AirPods Pro 2.

1. Wear your AirPods Pro 2, and make sure they’re connectedto your device.
2. Go to Settings  on your iPhone or iPad, tap the name of your AirPods near the top of the screen, tap Hearing Assistance, tap Add Hearing Test Result, then follow the onscreen instructions.
3. You may see an option other than Add Hearing Test Result, such as Update Hearing Test Results, if you previously used the Hearing Test feature or added an audiogram.
4. Scan the audiogram with your iPhone or iPad camera, or enter the results manually."

Two questions: Why was Australia not included in the release? When Australian’s be given access.

It is extremely disappointing when you look at the list of ‘haves’ when near neighbours such as New Zealand have the software let alone so many unfriendly countries to the USA.

The question is why is the TGA taking so much time to approve the hearing aid capability of the Air Pro 2? Surely it can’t be too hard to make such a decision just as so many other countries have. Is it due to lobbying from those in the audiology industry or just bureaucratic indecisiveness?

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Thank you kindly for responding to my reply.

Guess it is a matter of "wait and see".

Cheers :-)

right now I just want the feature back where I can select my audiogram.

it’s in iPadOS18.1. Just not iOS18.1

probably The Australian Therapeutic Goods Authority (TGA)....

This is extremely annoying. I just canceled my order for the new AirPods because the only reason I was going to update was the promised hearing assistance features.

From Page 1 of this discussion thread:

"Wondering whether or not marketing and Health Authorities in Australia are still looking into authorization".

Not all health items can be ordered from the US for delivery to Australia.

kit laughlin wrote:

You are not alone, Raylud. Does anyone know where one can post to convey our wishes to Apple?

It's not Apple who approves where the hearing aid feature will be allowed. It is up to each country. Contact the government agency that approves medical devices.

Hi

There is a list of TGA applications but Apple Hearing is not on it. Don’t think it is a complete list. Can lodge a freedom of information application but states there is a delay in these. Historically e.g. Covid vaccines the TGA has not been very fast on its feet……and is not it appears an efficient process - approvals by a number of major countries is not it seems a driver.