Email being deleted from multiple accounts

My wife and I have 3 gmail accounts that we have synced on our 4 Apple devices, 2 iphones and 2 iPads. We have been using the Mail app for years with no problems. After a recent update, emails are now being opened and or deleted in multiple accounts. For example, if we receive an email from a sender that is sent to both my email and my wife's, if either of us opens the email, it will also show as read in the others email. Same if I delete an email in my account, it will delete from my wife's. This has caused us both not to see some important emails. This has caused us to have to use a third party app until we can figure out how to resolve this problem.

iPhone 14 Pro Max

Posted on Mar 14, 2024 5:45 PM

Top-ranking reply

mlbsysApple

Level 1

44 points

Posted on Jul 10, 2024 6:10 PM

Apple - This is a real issue!!!

in prior IOS versions (I believe 15 and lower) deleting an email from one email account did NOT delete it from another email account that is also set up in apple's mail application (and was on copy on the originally sent email). somehow rhe messages in different email accounts are linked so one affects the other.

for example, if i have my personal email account as well as another work email account both set up in Apples mail app, and i receive the same email message to both addresses, moving or deleting it from one of the two accounts also moves or deletes it from the second (other) account even-though the second account's email message may not have even have been read yet.

This issue is 100% reproducible.

Please have the courtesy to acknowledge this Bug and please also respond with detailed plans to fix, and when.

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Email being deleted from multiple accounts

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