Hi Guys,
I read this thread and the issue is very similar of what I experienced lately.
Let me explain.
I have
- 2 HomePod 2nd generation in my living room connected to the AppleTV 4K.
- 1 HomePod mini in my kitchen,
- 1 HomePod 1st generation in my bedroom
All are with the version 17.4 (21L227).
Beginning of May, I had difficulties to ask Siri to play some music on my live-in-room's HomePod. After spending some time with the support, the problem was on the Apple TV. The new Music Conditions were not confirmed, therefor all vocal command for music did not work. But it works well if I played from my Mac or my iPhone, where I agreed with the new conditions.
I had to reset entirely my AppleTV and re-installed it.
Then it works.
Then one week later, I ask Siri to play some music in my kitchen (while I was cooking 😊), and then I asked Siri to transfert the music to my living-room. And not working.
I went to my iPhone (12 Pro, IOS17.4.1) and try to play the music to my living-room's HomePod, and nothing.
I am getting frustrated, because the speakers did not appear on the menu list on airplay. 😡
I unplugged the HomePod mini, reset it and try to set up it again. Not working. I tried 5 times.
But I had an error message about my iCloud Account. It was locked for security 🤯🤬
To avoid the question, I live alone and nobody have access to my account or to my wifi network. I don't share anything thru IOS/iCloud.
So I follow the steps on my iPhone and setup a new password for my iCloud account. And then my mini get set up properly.
But I had to "sign out" my iPhone and my MacbookAir from my iCloud account, and then sign-in back with the new password. And everything works ok.
Summary :
For some reason, since the update on 17.4(21L227), I had big issues. And the big one was with my iCloud account and my password. I don't understand how is that possible, but it is.
And even right now, sometime Home App do not "see" properly what is playing or not.
Today, I tried to transfer my music from my kitchen to my living room, and Siri told me that she can't do it.
And by looking on my iPhone, it did not recognize my HomePods in my living room either.
I had to wait like 3 minutes for my iPhone to "see" them and then be able to play music with a vocal request.
And now, the player appear only iPhone locked screen, which takes also few minutes.
So since the 17.4, my major issues were :
- big latency for the HomeApp to recognize and sync the devices
- big issue about iCould account (get locked by itself)
- No message to let me know that my account get locked.
Apple Support, I opened 3 tickets (in France, because I live in France) about it. I still have a phone meeting on Monday with support level 2. But I definitively believe that the Version 17.4(21L227) is the problem.
Cheers