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Apple Wallet is not working on phone!

My Apple Wallet/Pay stopped working randomly on Sunday. The wallet won't pop up when I double click the side button and when I try to open directly from the app it freezes with a blank screen. If it does open it is super delayed and laggy. I have tried EVERYTHING and currently have a ticket open with apple to investigate. Is anyone else experiencing this issue? For context, I have an Apple Card, Apple Savings, transit card and Mastercard Debit Card, all which have stopped working.


Troubleshooting steps I've taken:

  1. Sign out of Apple ID, force restart, sign back in
  2. Force restart app
  3. Remove cards and re add (now cannot re add cards, but can open app)
  4. Reselect region in settings


It's worth noting that I checked out the apple system reports and noticed maintenance was performed on Apple Pay and Wallet on Sunday, which is when my issues began. Extremely frustrated over here since I use Apple Pay for 90% of my transactions.

iPhone 11, iOS 16

Posted on Jan 9, 2024 7:40 AM

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Question marked as Top-ranking reply

Posted on Jun 19, 2024 2:08 AM

how can i fixing?, followed all the rules but not working

32 replies

Apple Wallet is not working on phone!

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