Stuck on 4.5.4 – video output is black on later versions
Hello there,
I am currently stuck on version 4.5.4 of Apple Compressor. Every later version I have tried to use leads to the same problem: compressed files have audio, but video results in either a full black or green screen. Even before exporting a file, the right portion of the preview window (what would be called "Output" in the Source/Output display) is black.
My workflow is pretty simple. I record videos using my iPhone and either Filmic Pro or (more recently) the Blackmagic Camera App. These are vertical, 1080p videos recorded using H.264 and either the front or the back camera (both lead to the same black output). I import them via AirDrop, and then process them using Compressor.
I have tried everything I could: resetting preferences, deleting the Compressor folder under Application Support, disabling GPU – you name it. And I'm just sad that I can't use Watch Folders... 😕
Any help is much appreciated. Thanks in advance! All the best,
Gustavo
iMac 27″, macOS 10.13