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I'll randomly be walking and when go to check my phone, i'll notice that I've been locked out due to passcode failures. Its been happening a lot recently and it's gotten to the point where I'm locked out for an hour or longer. What do I do to help prevent this from happening? Is there a setting I can enable / disable to require face-ID only (assuming the phone has been properly unlocked)? or something else I could consider doing? TIA
Do this:
Open Settings
Tap Accessibility
Tap Touch
Turn off Tap to Wake
This will stop your phone from registering input from your phone screen being touched in your pocket. You won't be able to tap your screen to wake your iPhone, so you'll need to quickly tap the side power button to wake your phone.
Do this:
Open Settings
Tap Accessibility
Tap Touch
Turn off Tap to Wake
This will stop your phone from registering input from your phone screen being touched in your pocket. You won't be able to tap your screen to wake your iPhone, so you'll need to quickly tap the side power button to wake your phone.
If your iPhone was in your pocket and your device is locked out or your multiple failed attempts had locked it the process to unlock remains the same.
Your data is not lost if you have a backup either on iCloud or iTunes.
If you see an iPhone or iPad unavailable message or "Security Lockout" screen
If you forgot your passcode, you can use your Apple ID and password to erase and reset your device without a computer.
Learn what to do if you see "[Device] unavailable" or "Security Lockout" on your iPhone or iPad.)
iPhone is disabled.
Following this process is the only way out if your iPhone is disabled. The steps given in this link will help you reset the passcode -> If you forgot the passcode for your iPhone, iPad, or iPod touch, or your ...
Regarding your data…
Apple ID and Activation Lock
iCloud uses Apple ID credentials.
If you do not remember the Apple ID Password then follow the steps given in this Apple Article -> If you forgot your Apple ID password - Apple Support
If you do not remember the Apple ID then follow the steps given in this Apple Article -> If you forgot your Apple ID - Apple Support
If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support
Learn how to remove a device from a previous owner's account.
If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.
it is always locked when it goes into my pocket, that's why the passcode keeps failing and not pocket-dialing.
Your phone is sensing your body through your clothing and is essentially “pocket dialing” your passcode.
If you routinely carry your phone in your pocket (not a good idea for a ~$1,000 piece of delicate electronics unless it is in a protective case) you need to do 2 things:
(1)Go to Settings/FaceID & Passcode and turn off Raise to Wake.
(2)Put the phone in your pocket with the BACK against your body so skin contact doesn’t activate it. This may seem counterintuitive, but it is more important to protect the back than the front; a screen can be replaced, but if the back glass breaks the whole phone must be replaced.
This might be the solution - turning it the other way, and perhaps raise (or tap) to wake. i like the tap-to-wake option when I'm not on a walk so maybe I can create a shortcut that will enable/disable that feature.
As I said, if you have Raise to Wake enabled and the phone jiggles up and down in your pocket that will unlock the screen. It is definitely pocket-dialing; there is no other possible explanation unless your screen digitizer has failed, and you would know that because when you were using the phone it would randomly open apps.
SravanKrA wrote:
Ensure that your iPhone Screen is locked when not in use.
I’m sure it was locked, but Raise to Wake or Tap to Wake will unlock the keypad and allow entry of random touches.
Lobstergoat?
tamir521 wrote:
What do I do to help prevent this from happening? Is there a setting I can enable / disable to require face-ID only (assuming the phone has been properly unlocked)?
Ensure that your iPhone Screen is locked when not in use.
Thanks goat you a legend in my book
I'm glad it helped you. I don't think I've EVER been called a goat, but I'll take it! LOL
I would make sure you turn your screen off. I lock my screen with a 4 digit code or I can use my Face ID. Hopefully this helps you
Passcode lockout in my pocket
