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my phone is on, but screen is totally black.

My screen went totally dark. I can tell the phone is on, because my husband called it and it rang. How can I fix this... I tried to plug into computer to reset, but it is still black screen..

iPhone 13 Pro Max, iOS 15

Posted on Mar 31, 2022 8:49 PM

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Question marked as Top-ranking reply

Posted on Mar 31, 2022 8:59 PM

The information that you are looking for exists in this article that you were reviewing earlier 👉 If the screen isn't working on your iPhone or iPad


You can also Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

2 replies
Question marked as Top-ranking reply

Mar 31, 2022 8:59 PM in response to Best Realtor Ever

The information that you are looking for exists in this article that you were reviewing earlier 👉 If the screen isn't working on your iPhone or iPad


You can also Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
  • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


Axel F.

my phone is on, but screen is totally black.

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