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User profile for user: tamika1680
tamika1680 Author
User level: Level 1
8 points

iPhone videos will not play

I have videos and pictures that I’ve taken within the last few days. The videos play perfectly fine for a day or 2, after the first couple days my videos no longer play. It’s like they’re buffering and then i get an error. Also my pictures will not download either. I have switched my settings to Download and keep originals, i also have purchased extra storage. Anybody know how to fix this? I can’t even upload my vacation videos or pictures to social media

iPhone 11 Pro Max, iOS 14

Posted on Apr 13, 2021 12:54 PM

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User profile for user: MrBill3
MrBill3
User level: Level 10
103,870 points

Posted on Apr 14, 2021 4:45 AM

Hello,

It would seem that you have storage issues caused by your storage being full. It could be local storage or iCloud storage, or both. Start here:

What's the difference between device storage and iCloud storage? - Apple Support

For local storage, see this:

How to check the storage on your iPhone, iPad, and iPod touch

For iCloud storage, see this:

Manage your iCloud storage - Apple Support

Buy more iCloud storage

Good luck.

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User profile for user: MrBill3
MrBill3
User level: Level 10
103,870 points

Apr 14, 2021 4:45 AM in response to tamika1680

Hello,

It would seem that you have storage issues caused by your storage being full. It could be local storage or iCloud storage, or both. Start here:

What's the difference between device storage and iCloud storage? - Apple Support

For local storage, see this:

How to check the storage on your iPhone, iPad, and iPod touch

For iCloud storage, see this:

Manage your iCloud storage - Apple Support

Buy more iCloud storage

Good luck.

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iPhone videos will not play

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