Apple Fitness+ disconnecting from device

Same problem here. Since I kept having Paring Cancellation problem with Apple TV HD, I had to use airplay on iPad Pro 2020 or iPhone 12 Pro Max in order to have Apple Fitness on bigger screen. All devices are with latest OS (Apple Watch 5), either with iPad or iPhone, I kept having "Device Connection Lost" after about 10-20 min in the total 30-min workout (rowing, strength, running and etc). AirPods is NOT connected. Very annoying. Any fix, apple! please be quick! (sorry for the yelling)

Same issue - had both AirPods and watch connected to Apple TV and halfway through I got device connection lost error message and can’t find a way to get back to where I was. So much for a ‘chill’ yoga workout. Pretty sure that frustration is the opposite of the intended effect. Hope it’s something that can be done at some point.

I have the exact same issue. Always disconnects during the workout. Apple needs to get this fixed and fast. I am a huge Apple supporter. I own stock and multiple devices. This is a serious issue and needs to be fixed. I am going to ask for a refund of my One Premier if this is not fixed quickly. Totally unacceptable.

I reported the issue to Apple Tech support, it's been escalated to a specialist and they are researching it. The individual I spoke to had not seen the issue before ... I pointed him to this thread referencing the hundred plus people that are seeing the same issue.

This is very frustrating! I am a long time Apple fan and am excited by the potential of the fitness+ eco system. This is a major miss in basic validation and testing of the new features. Apple, please provide a response... even if you just acknowledge the issue.

Totally agree. Purchased a brand new Apple TV after going through tons of updates, resets and hours wasted on the phone with support.... if there is no fix I will not be renewing either. Very frustrating when you have a 30 min lunch break and can’t complete a 30 min workout when it restarts...

Tried calling Apple support about the issue. Got passed between 3 diff departments and in the end was cut off. Not what I expect from Apple at all and this needs sorting before I cancel subscription for a service that in principle is fantastic but doesn’t function as sold. Come on Apple!!!

Don't use AirPods to work out with but still keeps disconnecting from the Apple TV 4K. such as shame as the fitness + concept is so good and motivational. The issue is clearly something that apple need to sort quickly as you can't start a workout and 10 mins in abort and not be able to restart from where you left off or even fast forward to the part of the workout where it ended.

I too has this issue. Heart rate and calories on watch for not show on the tv ... once that happened I knew the device connection was coming close to being lost. Sure enough this happened. I tried to launch another workout and of course, same thing happened. This is soooo frustrating

I have attempted 4 workouts- all disconnected within 5 minutes. Not using AirPods Pro (although I have them)- just Apple TV 4, Apple Watch Series 4, iPhone 11 (all updated). Add me to the list of disappointed users anxious for a fix.

Thanks Laurafromelmhurst for taking the time to troubleshoot and patiently go through those suggestions. Keep us posted. I continue to only have issues when I use AirPods. I know others get it even when not using AirPods which would be super frustrating.

January 24, 2021

Yoga with Dustin, 45 min, Chill Vibes

Connection lost 22 minutes into workout. Okay, this sucks, but I’ll just start it back up. Nope. Doesn’t keep my location to resume. Also, I CANNOT FAST FORWARD TO WHERE I WAS. Like... WHAT?!

This is, I must say, very ignorant design and terribly frustrating. Quite the ironic end to my chill yoga workout.

I have another diagnostic session with support this afternoon. I am curious to see what fitness workouts you all are seeing this on? I have seen it every time with cycling. But I have not seen it with Core workouts.

This is exactly what Apple has to do. Simple. Let us start from where it was left, AND let us forward with the remote.

If this happens again I’d simply stop using the app, makes no sense to warm up, sweat, go through some of the exercises and then get cold and have to find other workouts on YouTube.

I’d like to say on here that I see a lot of comments about AirPods being the reason for dropouts - my wife and I have both had several dropouts for different workouts and none of us even own AirPods!!

This is so frustrating Apple I bought an Apple TV based on this feature coming and now I end up doing workouts on the iPhone instead!