Apple Fitness+ disconnecting from device

For the second day in a row this has happened. Both days it happened on the 2nd workout selected. First workout was fine, connected to the watch, status updated all in real time. During the 2nd workout immediately after, it started fine and was updating the stats but about halfway through the workout the stats onscreen on the Apple TV stopped updating even though the workout was still going, both on the watch (with accurate stats) and the Apple TV with progressing workout, but not the up to date stats from the Apple Watch. A few minutes later an error message popped up saying the connection to the device was lost and the workout stopped. You can't pick up or continue a workout where you left off. Has anyone else had this problem?

Apple Watch

Posted on Dec 15, 2020 2:03 PM

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mrtob Author

Level 1

41 points

Posted on Dec 19, 2020 11:15 AM

I also have seen that it could be an AirPods issue. I had found a way around the disconnect problem ending the workout by doing the following:

1)When the stats stop updating on the Apple TV, pause the workout on the TV and then pause the workout on the watch

2)Go to settings on the watch and turn Bluetooth off. Wait a few seconds and then turn bluetooth on.

3)Go to the workout on the watch and resume.

4)Resume the workout on the TV.

After a few seconds all of the stats from the watch and TV will be back in sync and it doesn't disconnect

However, on a longer workout I had this happen 3 times so it was annoying to constantly do this, especially at high intensity. So, I disconnected my AirPods from the Apple TV they were connected to and just put them back in the case. No more problems then. Don't know if this is a red herring, but it definitely does seem to be an AirPods/Dual Bluetooth connection conflict.

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Apple Fitness+ disconnecting from device

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