Apple Fitness+ disconnecting from device

I’ve had the same problem but haven’t got an Apple TV so have just been using my iPhone. I also haven’t been using any AirPods so it’s just my watch and phone connected to each other.

Does anybody know how I can fix this? The comments mainly are regarding Apple TV and the AirPods issue whereas neither apply to me?

Thanks in advance!

Yes it is an absolute workout killer. 10 minutes into my workout and I get “device connection lost” can’t even fast forward to where you were! I tried the workout a second time and same thing happened SO frustrating!!!!! Using my wireless beats connected to Apple TV please fix this!!!

The last 2 days it has disconnected about half way through my workout! Yesterday it did it 3 times! It’s really frustrating and helps me not workout! The workouts are great, but when they stop org way through I don’t want to start back at the very beginning!!

I’ve also experienced this with my workout while trying to use AirPod Pro and my watch. It’s been months since the issue was reported. You would think Apple should have fixed the issue by now. It’s a wonderful product with the ability to sync seamlessly if someone can fix the issue. I won’t be paying for Fitness+ until it can be fixed.

I agree as well that it is a platform with high potentials. My speculation of this design (“interrupt the workout upon a disconnection”) is that they plan to explore closed-loop workouts, such as the ones that maintain specific target heart rates. I think this is challenging given the difficulties of maintaining constant RF link uninterrupted (I had to bring the ATV in line of sight with the watch, see above), but let’s see how Apple is planning to solve the problem.

This has to be some kind a limitation with the Bluetooth chipset used in the Apple TV otherwise they would’ve patched it already now? Maybe not.

I guess we’ll have to wait for the next Apple TV to drop to see if it’s that.

I have the same issues with or without any Bluetooth listening devices. Points 1&2 about being able to pick up where it disconnected or being able to fast forward are spot on, soooo frustrating on top of getting disconnected in the first place. I keep dropping spontaneous F bombs when I get disconnected, not very conducive to a peaceful workout!

workout!

This is completely unacceptable to have to find the right combination to complete a workout. It is like the old Sprint commercial where the guy has to hang out the window to get a signal. I am a huge Apple customer and own stock and this is just not right. I just dropped the Fitness app and have no desire to come back.

I upgraded to watchOS 7.4, tvOS 14.5 , and iOS 14.5 and still getting the disconnect error about 7 min into workouts after starting workout on my Apple TV and playing audio through AirPods Pro. Anyone have any luck after upgrading to the latest OS?

Feedback submitted (to Fitness+ category). I moved to Fitness+ from Peleton. I'd consider going back, but Peleton's recent woes in the news (massive recall and the customer info breach) give me pause. Maybe better to just go buy a set of Yoga videos on DVD.

I canceled my membership. got tired of finding workarounds to something I was legitimately paying for and had to add to the to do list every day. that's apple's attitude these days with customers: we owe them.

Thanks for the feedback! The thing that stinks about air playing from the phone to the TV is I don’t get to see my watch statistics on the screen (have to look at my watch)….maybe I’m doing something wrong🤷🏻‍♂️ It’s not the worst, but I like it better on the screen. I did complete many workouts using different Bluetooth earbuds, never had this problem until I started using Airpods. Are you just going to call Apple support to upgrade your Apple TV?

Just adding to the remarks here. I’ve started the same workout 3 times today and never mad it to the end. Changed workout, same thing. So disappointing. I finally found something that motivates me to exercise only to find it’s buggy. I love Apple but please fix this asap. Thanks!

I don't understand why I pay $30 a month for Apple Fitness, when the last three sessions on Apple TV/watch/airpods have disconnected. I really don't. And the most frustrating part of this is, Apple knows. The Apple experience has become a kind of silent gaslighting, one in which the company and its devs stay quiet while paying customers as beta testers for unacknowledged gaps in their vertical integration model. That's the long and short of it. Strategic silence from The "Logan's Run" donut in Cupertino, sitting on future-proofed earthquake shocks; all the while Apple can't nail the basics, and the lawyers counsel managment to stay mum. I understand home connectivity is tricky. It's the disingenous lack of acknowledgment that rankles.