Apple Fitness+ disconnecting from device

Yesterday I used my apple watch series 6 for a core training paired with an Apple TV 4K and everything worked fine. Today I tried two separate indoor cycle classes with my apple watch series 5 paired with an Apple TV 3 and my watch disconnected 6 or 7 minutes in to each workout. I was unable to finish my workout on Apple Fitness +.

I have the same issue if I use the Airpods Pro with my Apple 6 watch and Apple 4 TV. I was using another companies wireless earbuds, Aukey, with no problems. As soon as I purchased the Airpods Pro I have continuous disconnect issues. Apple has to know about this issue, I am shocked they have not addressed the issue with a fix or workaround.

I had this happen to me during a 45 min class. at 31min mark the Apple TV errored out with Device disconnected. I am using my HomePods as the sound output . I have had about 5 successful uses of Apple fitness and this is the first failure.

Apple will need to incorporate "resume" feature in next update because starting over every time a disconnect happens is NOT an option.

Just one more person here saying that, yes, I am getting constant disconnections when using Fitness+ on Apple TV with my AirPods Pro. I have never gotten disconnected when not using the AirPods. But I am rather hearing impaired, and the AirPods are really the only reasonable way for me to be able to hear the Fitness+ trainers. Yes, the subtitles are there, but not every exercise makes it easy to be facing the TV. I can muddle through but it is not ideal. This is really an issue, and it's a little nuts that these all can't work well together. Very much hoping for a fix for this problem, or at the absolute minimum, please make it possible to resume a workout at the point where the disconnect happened. No one wants to do only the first eight minutes of the same workout over and over...

I wanted to add to this thread regarding the dual Bluetooth connection aspect. At first I thought the disconnection would happen when two Bluetooth devices were connected to the AppleTV at the same time. However, I have completed countless workouts with Apple Fitness+ on AppleTV while connected to my HomePods and it's never disconnected.

I think this adds to the fact that this may be an AirPods issue and not a broader dual Bluetooth connection problem.

I had previously posted documenting my experiences with disconnects using Fitness+ on an Apple TV, with Apple Watch and AirPods Pro. I have been fortunate in that I have not had any interrupts since upgrading to an Apple 4K 64 GB TV. I have been able to complete 45 minute treadmill workouts with only sporadic pauses at the beginning of the workout when my arms aren't moving. I did find it interesting when one user remarked about disconnecting their watch from their iPhone. My iPhone is a considerable distance from where my treadmill is (too far for Bluetooth to reach). So I wonder if this is an issue. Anyway my purpose to offer some hope for those who are struggling with the disconnects. I know how frustrating it is for that to happen and not be able to advance to where the workout stopped. And thank you to those who have taken the time to contact Apple and make them aware of this issue. The Fitness+ app has been a life saver for me as a recover from an injury this fall. Using a treadmill for mindless runs is torture, Fitness+ has made it fun.

Yes weirdly it is always around the 10 minute mark that it disconnects for me too when using my powerbeats pro connected to my Apple TV, guess I will have to start trying it without just inconvenient since my fiancé works from home. If that fixes the issue I’ll be happy but hopefully they will have a fix for this soon!

I just installed the latest beta on my Apple TV (v 14.5) and watch (v 7.4) and iPhone (v 14.5) I got thru 3 workouts without interruption while using my AirPods. I have no idea if the betas helped but I was happy.

I’m having the same problem every workout. Good for about the first 10 minutes, then it stops updating and disconnects after it can’t update for awhile. I’m using the latest ape TV, apple watch 5, and airpods Pro. All devices have been updated to the latest software and restarted. Still have the problem. This bug is making Fitness+ almost unusable. Can’t wait until they fix it!!!!!

it is a very frustrating problem. Can you please send in the complaint through the form link I inserted above in a post, so Apple gets a show of force? FYI, turning off the Bluetooth on the iPhone did work one day, and after having to wipe and repair the Watch and update to 7.4.1 I didn't have an issue yesterday. But you are right, Apple doesn't pay attention to the details anymore. I guess they're not scared of Peloton.

Good to hear. I'm not able to complete workouts even without using AirPods and turning my phone completely off. We do not have reliable internet here due to being rural (LTE link), so any network hiccup seems to stop the Fitness app in its track. I've switched to using my iPad Mini (not ideal screen size), since it at least can download the workouts beforehand and is more tolerant of the network resetting mid-stream.

I suspect we're seeing a bug manifested from multiple causations. To add insult to injury, it's inexcusable that we cannot jog fast forward or backwards through the workouts, but can only start over from the beginning. I suspect that is some sort of weird DRM scheme Apple implemented to try to prevent the videos from being pirated... good luck with that - DRM only inconveniences your real customers and doesn't stop people intent on copying (and will never be your real customers anyway).

This sure reminds me of the early days of Apple Music. Lots of technical glitches and glaring omissions. Hopefully it all gets fixed up.

update:

after a ‘forget this device’ on my AirPods Pro and then re pairing some time later, i managed to complete a full 45 minute run with them.

want to complete a few more before I claim the problem is fixed, but it seems like we might be there.

I agree. I think it is related to AirPods and watch being connected. That is the situation where it is happening. Never when I’m using audio from TV.

Has anyone tried using an iPad or iPhone for the connection and then air playing to the Apple TV?? Going to try this as a workaround until Apple can resolve.

Been working with Apple support on this for a while, and feedback yesterday was that they have figured it out and should be resolved in the next release.