Some iTunes Match Uploaded Songs Do Not Download

Of my over 22K songs in iTunes Match, over 4k have a Cloud Status of Uploaded. When I try and download these uploaded songs, 174 songs do not download on Mac or on iPhone. For each song that does not download I get two error messages: (1) "This item cannot be downloaded. This item you have requested is not available for download."; and then (2) "There was a problem downloading {artist}/{album}{song}. An unknown error occurred (7608)." These songs do not stream either.


Other uploaded songs from the same albums as these 174 do download fine.


I am running latest Mac OS 15.4.1 and also iPhone iOS 18.4.1.


Thanks for any help!

MacBook Pro 15″, macOS 15.4

Posted on Apr 24, 2025 1:05 PM

Reply
2 replies
Sort By: 

Apr 25, 2025 12:46 PM in response to flofam

It seems like you're experiencing some difficulty with downloading certain iTunes Match uploaded songs. This could be due to a variety of reasons, such as a temporary server issue or a problem with the specific files. My recommendation would be to reach out to Apple Support for further assistance in troubleshooting this issue.

Reply

Some iTunes Match Uploaded Songs Do Not Download

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.