What you’re running into is likely caused by a mismatch between your Apple Account’s iCloud login and the contact info that’s being pulled from iMessage or FaceTime settings—or even from another signed-in account on the same device.
When you're adding an AirTag or other Find My-compatible item, the system pulls both the iCloud account info (which includes the email) and possibly a phone number associated with iMessage/FaceTime or a previously cached Apple Account that's still logged into another Apple service on the device. That’s why you're seeing the right email, but a wrong (or old) phone number.
To correct the phone number being shown:
Check which Apple Account is active in Find My
- Open Settings > [Your Name] > Find My > Find My iPhone.
- Make sure it’s signed into the Apple Account you intend to use for Find My network tracking.
Verify phone number associated with Apple Account
- Go to Settings > [Your Name] > Name, Phone Numbers, Email.
- Under “Reachable At,” confirm that the correct phone number is listed.
- If the wrong number is listed here, you may be signed into iCloud using a different Apple Account that still has the old number.
Sign out of iMessage and FaceTime completely (if necessary)
- Go to Settings > Messages > Send & Receive and Settings > FaceTime.
- Sign out from both if they’re logged in with the wrong Apple Account or using the incorrect phone number.
- Then sign back in using the correct Apple Account that matches the one used for Find My.
- Restart your device after logging out and back in.
Double-check iCloud settings
- Navigate to Settings > [Your Name] > iCloud and ensure it’s the correct account (the one you want tied to Find My).