phone says 21,000 messages in the cloud but when i log into my icloud account i cant even find a way
to access them , read them or delete them. What good to save them if you cant even see them?????
[Re-Titled by Moderator]
MacBook Air 13″, macOS 14.3
"TEXT messages on icloud i cant access,read, delete but my iphone 16 says they are there"
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Seeing these Messages:
I. Sync through iCloud:
On the iPhone and the Mac, enable Messages in iCloud Settings.
A. On the iPhone:
B. On the Mac:
Another Option…
II. Keep a Clean Record of your Messages:
Use my User Tip: How to Save or Print a Complete iPhone Messages Thread - User Tip
"21,314 messages in icloud according to iPhone: phone says 21,000 messages in the cloud but when i log into my icloud account i cant even find a way to access them , read them or delete them. What good to save them if you cant even see them?????"
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What type of messages?: eMail? or Text?
Inconsistent Message Count:
Add the eMail Account(s) Back:
If these are eMails, then remove the eMail account(s) for the Mail app, and then add it/them back. Go here: Add and remove email accounts on iPhone - Apple Support
“its not able to update to Sequoia 15. Would this explain this issue of not retrieving old text messages?”
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No. The incompatibility would not play a part. So, what happens when you try syncing this through iMessage, as I mentioned in my prior reply.
TEXT messages on icloud i cant access,read, delete but my iphone 16 says they are there
yes i have tried this recommendations on both my iphone 16Pro and my MacBook Air 18. Perhaps the question is
is my MacBook Air running Sonoma 14.3.1 capable of this action?? I find it unable to update to 14.7 and Apple says
its not able to update to Sequoia 15. Would this explain this issue of not retrieving old text messages?
You cannot view your messages by signing into iCloud. That has never been possible and the only way to view them is from your device when you turn on iCloud Messages to sync them. The purpose of using iCloud messages is to sync them across devices signed into the same Apple Account, not to view them in iCloud. If you do not have another device or care about syncing those messages, then you do not even need to have iCloud Messages turned on.
the number of messages in icloud go up, but still not accessible
Try to turn off texts under icloud. Also try to go to settings, apps, messages, scroll to keep messages on your device for 30 days it will delete older texts that are more than 30 days old.
Unable to access and manage iCloud messages on iPhone
