Why is my purchased movie says its incompatible with Fire TV?

I bought all 4 movies in a series as a set but the second movie says it’s incompatible with my fire tv. The other 3 work so why not the 4th?



[Re-Titled by Moderator]




FireTVEdition-InsigniaHD(2018)

Posted on Apr 6, 2025 8:02 PM

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Apr 11, 2025 9:38 PM in response to cori27

There's a discussion thread 9link below) with a reply that may be helpful

"Purchased movie won’t play - Apple Community

Eg:

Urquhart1244 says:

"The Apple TV app on any supported device should support all the content that is selectable through it.

  1. Verify that your TV software and/or streaming device software are up-to-date. If a newer version is available, then older versions may no longer be supported for this app and its content.
  2. Try a cold restart of the TV and/or streaming device.
  3. Else please contact the iTunes Store staff for issues with specific purchased movies."


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Why is my purchased movie says its incompatible with Fire TV?

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