White grid and grey dot for location on iPod touch 5th generation

so for the past couple of months, my ipod touch 5th generation has been showing location or directions not available and just showing a white grid and a grey dot. I wish they could send out one more ios update to ipod. i have reported issue , but they have not responded as if they don't care.


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iPod, iOS 9

Posted on Dec 14, 2024 5:26 PM

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Dec 16, 2024 4:29 AM in response to Dinosaur_247

The most recent version of iOS that the 5th generation iPod Touch can install is iOS 9.3.5, which was made available on 25th August 2016.


Therefore, if your iPod is already using iOS 9.3.5, there are no further updates. That model was discontinued nine years ago and it is unlikely that there will be another update for it. So if the app that you're using requires a later version, there's nothing you can do.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

White grid and grey dot for location on iPod touch 5th generation

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