Mail not working after update iOS 18.1.1

After updating iOS to 18.1.1, the mail app is not working. It is totally malfunction and can’t receive nor send email. Start the mail app, it just pops up a white screen. I have tried to offload the app and reinstall it. It’s the same. When I hard reset the phone, it can pop up the mail account list but freezes. How do I fix it?

iPhone 14 Pro Max, iOS 18

Posted on Nov 22, 2024 1:02 AM

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Posted on Nov 26, 2024 3:12 AM

My yahoo mail and iCloud are not working since upgrade to IOS 18.1.1 I’ve restarted phone, and no email is downloading! How do I fix without a complete reboot that will lose all my saved data?

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Feb 4, 2025 8:55 AM in response to MächtigeKatze

well, like everyone here, i'm soooo frustrated! My emails are constantly giving me account errors or connection to server failed. i cannot find my list of email accounts so i can check the passwords..... I HATE THE UPDATES!!! THEY CAUSE SO MUCH FRUSTRATION AND WASTED TIME!! COME ON APPLE


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Feb 9, 2025 5:26 PM in response to Manitou1

Manitou1 wrote:

After doing ios18 update on iPhone my email does not receive emails. I seriously hope a fix is released for this that corrects the problem they have created.

There will be no fix because nothing is broken; there is a problem with your email account.


First, Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN.


Next, if that doesn’t fix it go to Settings/Apps/Mail/Accounts, tap on the account and delete it. Then add it back. Before doing that go to your mail provider’s website Support and it will have instructions on how to install your mail account on and iPhone.

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Feb 21, 2025 1:25 PM in response to MächtigeKatze

Tried it unfortunately that didn’t help me either. I still am constantly getting a message. That’s indicating that it’s not communicating with the exchange or something. I did not get all of these messages every single day before the update. I reboot in my phone several times. It’s gotta be the iPhone because my Microsoft computer works just fine, but having to go to my laptop computer to read emails is getting a bit frustrating. Apple just doesn’t seem to take any of these things seriously because there are so many people complaining about the same thing and yet what is Apple doing?

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Feb 21, 2025 1:51 PM in response to slp1987

Do you have a 3rd party VPN installed, even if you are not using it? If so, delete the VPN profile in Settings/General/VPN & Device Management/VPN. Don't just turn it off; delete the profile. If that fixes it, you can try reinstalling VPN. However, VPN actually reduces your privacy, it does not enhance it.

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Mar 17, 2025 1:39 AM in response to Chris-n-Sacramento

I will not go with apple anymore - after every update something is not working

now its the email - just disappears at a click - does not load properly - just terrible - apple you should give to everyone who has a problem after a update a new phone or at least instructions how to fix the problem

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Mail not working after update iOS 18.1.1

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