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My Mac is full. What are safest ways to clean it?

I have an iMac with Sonoma 14.6.1. It has a 500 GB drive but it is now full with 499.03 of data. My backup drive keeps telling me it is full, yet I thought BUDs would drop off the oldest, leaving room for the newest. Also, my mail says it won't open because there isn't enough space. (Although I can open mail on my iPhone and iPad).

So I have to do something.


All of my files (368 GB) are supposedly on a 2T external drive, so I don't understand why there are also files on my mac HD. In fact, my photos are 78G on the external drive but also appear to be 122 on my mac drive.


I read on MacPaw to download CleanMyMac and run it. Is that safe?

Another option i am considering is loading all my photos to the iCloud (which I pay for 2T). Would that work?

Should I just call Apple and ask for support? Help! (Been a mac user for EVER)

iMac 27″, macOS 14.6

Posted on Nov 11, 2024 1:06 PM

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4 replies

Nov 11, 2024 2:46 PM in response to jagresock

jagresock wrote:

#1 - My backup drive keeps telling me it is full, yet I thought BUDs would drop off the oldest, leaving room for the newest.

#2 -2I read on MacPaw to download CleanMyMac and run it. Is that safe?
#3 - Another option i am considering is loading all my photos to the iCloud (which I pay for 2T). Would that work?

#1 - it may be that do you not have enough room on your boot drive to create and save another local snapshot. You can remove all by the latest snapshot with Disk Utility:



#2 - no, no, no! There is no reason to ever install or run any 3rd party "cleaning", "optimizing", "speed-up", anti-virus, VPN or security apps on your Mac.  This documents describe what you need to know and do in order to protect your Mac: Effective defenses against malware and other threats - Apple Community and Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support.  


There are no known viruses, i.e. self propagating, for Macs.  There are, however, adware and malware which require the user to install although unwittingly most of the time thru sneaky links, etc.   


Anti Virus developers try to group all types as viruses into their ad campaigns of fear.  They do a poor job of the detecting and isolating the adware and malware.  Since there are no viruses these apps use up a lot of system resources searching for what is non-existent and adversely affect system and app performance.


There is one app, Malwarebytes, which was developed by a long time contributor to these forums and a highly respected member of the computer security community, that is designed solely to seek out adware and known malware and remove it.  The free version is more than adequate for most users.  


Unless you're using a true VPN tunnel, such as between you and your employer's, school's or bank's servers, they provide false security from a privacy standpoint.  Read these two articles: Public VPN's are anything but private and Security Risks: The Dangers of Using Free VPNs (eccu.edu)


#3 - iCloud Photos is a syncing service and any photo you put on it is mirrored on your Mac. So it. doesn't reduce you storage.


Your best bet is, as BobTheFisher… recommended, to get an external SSD and move your larger files to it, like your Photos library and Music libraries.


Nov 11, 2024 1:38 PM in response to jagresock

If your backup disk is the same size as the disk in you Mac it will definitely have a hard time because it needs room to be able to move stuff before deleting the oldest versions. I suggest a backup disk with at least twice the capacity of the main system disk on your Mac.


I would avoid Clean My Mac. It will only cause more problems.


In the Settings app on your Mac click on General > Storage. You will get a bar that shows what is taking up the most room on your Mac. That should help you decide what you can move to a different disk. You can add an external disk to your system that can hold all your files leaving the main system disk on your Mac holding the macOS and all your apps.

Nov 11, 2024 2:25 PM in response to jagresock

Never install any app that claims to “clean up”, “tune up” or “speed up” your Mac. These apps exist for one reason: to extract money from the wallets of the inexperienced user. What they do can be done in other ways, and mostly what they do is unnecessary, but sounds good. Unfortunately in the hands of an inexperienced user they can do a lot of damage to a Mac OS installation. Avoid.


The only way to make space on that Mac is for you to move data off it to another drive. That's it. That's all. No app can decide what data of yours is important to you, only you can. Photo and Music libraries can be run easily from external drives.


But I do caution you: solve this problem now: You should keep about 10% of a Macs HD empty at all times. If you don't you run the risk od data corruption and loss.

My Mac is full. What are safest ways to clean it?

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