You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Verification charge for free app installation on new iPhone

I just got new phone and I have to install new apps and for some reason I have to give card information and was informed they won’t take any money but they tried to to charge me 8.45 on my cash app with no funds and I’m guessing it won’t let me install any FREE apps until I pay that … but why is that necessary when it’s free n I’m not paying that


[Re-Titled by Moderator]

iPhone 15 Pro Max

Posted on Nov 5, 2024 2:01 PM

Reply
1 reply

Nov 5, 2024 5:03 PM in response to iceleigh

Hello~ If you are being asked for a credit card you will need to add one. You can’t download anything with an unpaid balance. You may go to the lower left and click on the small Support icon for assistance from Apple. Click on below…


If a message says 'billing problem with previous purchase' or 'verification required' - Apple Support


~Katana-San~



Verification charge for free app installation on new iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.