Passwords folder missing on iPad Air and iPhone since IOS update to 18.0.1

Passwords are working but the Passwords folder is missing from Settings on my iPad Air and iPhone XR, since the latest update to 18.0.1. Please advise how to access Passwords. Thank you.

iPad Air, iPadOS 18

Posted on Oct 5, 2024 12:26 AM

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Posted on Dec 10, 2024 8:29 PM

Re missing Passwords folder - The three coloured key app is on my Home Screen but when signing in it’s completely blank. NOTHING has been migrated into it.


in the settings for AutoFill Passwords and Passkeys this is shown as on (button green).

Beneath this is “AutoFill From” with options Passwords, Chrome, Google. All three are off so I have just turned on Passwords just now (Slid the button to Green). For passkeys, passwords and codes. Have no idea what it’s for but rebooted iPad. Logged into the app - still BLANK! I’ve turned it back to off.

desperately need a solution here….


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Jan 19, 2025 12:44 PM in response to 19CorVette73

19CorVette73 wrote:

Tried to access my Passwords in settings and they are gone


Having updated to iOS/iPadOS 18.x, you will not find your saved Passwords in iPhone or iPad device settings. All saved passwords have been migrated to the new Passwords App which you will find on one of your Home Screens, or from the App Library.




If you only see a blank page when you open the Passwords App, assuming that the Passwords App has been added to the Dock...


With the Passwords App open to the blank page, swipe upwards from the bottom of the screen to expose the Dock - tap the Password App icon - then tap New Window. This should open another Passwords App window showing your stored Passwords.

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Feb 3, 2025 2:39 PM in response to Sometimei—-wonder

In case you have failed to read other responses to this thread...





If you only see a blank page when you open the Passwords App, assuming that the Passwords App has been added to the Dock...


With the Passwords App open to the blank page, swipe upwards from the bottom of the screen to expose the Dock - tap the Password App icon - then tap New Window. This should open another Passwords App window showing your stored Passwords.

Reply

Feb 10, 2025 4:26 AM in response to Fluimag

Fluimag wrote:

How can I fix this


In case you haven't read my other responses to this thread...





If you only see a blank page when you open the Passwords App, assuming that the Passwords App has been added to the Dock...


With the Passwords App open to the blank page, swipe upwards from the bottom of the screen to expose the Dock - tap the Password App icon - then tap New Window. This should open another Passwords App window showing your stored Passwords.

Reply

Oct 5, 2024 12:36 PM in response to Noca16

You're very welcome.


Addition of the Passwords App - and loss of finding saved Passwords in device settings, will no doubt have caught many established users of iOS/iPadOS by surprise.


It is perhaps worth noting that your WiFi Passwords, in addition to being accessible in the Passwords App, remain accessible as before via device settings:

Settings > WiFi - tap the blue Edit button at top-right of the settings page



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Oct 9, 2024 9:04 AM in response to Njedseldog

Njedseldog wrote:

What password app? I don’t have one. Also, the settings/wifi/edit takes me to my networks I’ve used in the past, not passwords. Help!


The new Passwords App is only available to devices that have been updated to iOS/iPadOS 18.x.


As already outlined in my earlier reply, WiFi Passwords are accessible (exactly as before - per iPadOS 16/17) via device settings:

Settings > WiFi - tap the blue Edit button at top-right of the settings page



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Nov 20, 2024 6:47 AM in response to AllF-UP

AllF-UP wrote:

Apple just did an update, my password setting icon disappeared, and it a now a icon on main page!! Why? I have no control over what goes on my IPad pages. Who does Apple think they are?



Having updated to iOS/iPadOS 18.x, you will now not find your saved Passwords in iPhone or iPad device settings. All saved passwords have been migrated to the new Passwords App.

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Jan 28, 2025 8:55 PM in response to LotusPilot

Thank you LotusPilot, for putting me out of my misery! Like many others, I’ve also been experiencing problems with accessing my passwords on my iPad, I’ve tried various different approaches to sorting it out, but to no avail. I followed your advice and my passwords and the app itself (which had been removed from my Home Screen) are now working fine, just as they are meant to! I know other family members, who have the same issue, which I can now help them too!


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Jan 29, 2025 2:34 PM in response to NeedleworkerLynn

NeedleworkerLynn wrote:

My Passwords app had been working but today it is blank. Can you give me some advice?


As outlined in an earlier reply...


If you only see a blank page when you open the Passwords App, assuming that the Passwords App has been added to the Dock...


With the Passwords App open to the blank page, swipe upwards from the bottom of the screen to expose the Dock - tap the Password App icon - then tap New Window. This should open another Passwords App window showing your stored Passwords.

Reply

Passwords folder missing on iPad Air and iPhone since IOS update to 18.0.1

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