Whenever I try to transfer from wallet to my bank account, the confirmation screen (where it says double tap to confirm) flashes up briefly and then closes, and will not allow me to push the transfer through. I’ve tried closing wallet and restarting my phone but it has not fixed the issue.
iPhone 15 Pro Max
I was having the same problem. I called Apple Cash support (877)-233-8552 and they were able to get it resolved for me.
Go to Settings-->Face ID & Passcode-->Wallet & Apple Pay. Make sure Wallet & Apple Pay are turned on. After I turned it back on, I was able to transfer my Apple Cash to my bank account with no trouble.
The rep I spoke with told me some people are reporting that Wallet & Apple Pay toggled off when they upgraded to 17.4 or 17.4.1.
I was having the same problem. I called Apple Cash support (877)-233-8552 and they were able to get it resolved for me.
Go to Settings-->Face ID & Passcode-->Wallet & Apple Pay. Make sure Wallet & Apple Pay are turned on. After I turned it back on, I was able to transfer my Apple Cash to my bank account with no trouble.
The rep I spoke with told me some people are reporting that Wallet & Apple Pay toggled off when they upgraded to 17.4 or 17.4.1.
Please make sure your iPhone is updated to the latest iOS version. If or once your iPhone is updated, please make sure you account is verified.
Identity verification for Apple Card or Apple Cash - Apple Support
If it’s verified, you’ll need to contact an Apple Card Specialist at Green Dot Bank. Apple Cash is a service that’s administered by Green Dot Bank. Contact an Apple Cash Specialist at Green Dot Bank by calling (877)-233-8552 or by calling 1-800-MY-APPLE
Have you tried withdrawing funds from Apple Savings in Apple Card?
Transfer money from Savings to Apple Cash or your external bank account - Apple Support
Have you done a forced restart? Please follow the instructions, it’s more than turning off and on.
Force restart iPhone - Apple Support
Are you using a VPN?
If you’re on WiFi try using cellular and vice versa.
Well I was hoping someone else had a different solution because, I have called them and they have no idea what is going on either. They sent a request to their engineers to try to figure it out but so far no one knows.
Wallet can’t hold funds. What is the source of the funds Apple Cash?
Yes apple cash
I am also having the same issue. Have you found a solution?
The solution is in the post I wrote. It’s right above your comment.
Transfer from wallet to bank troubles
