Can not log into AppStore, iPad 1g iOS 5.1.1

Question

Level 1

10 points

Hi

I got problem to use iBook since I can't log on to AppStore.

From Settings -> Store -> Use Exisiting Apple ID, I type user\passwd,

"Cannot connect to iTunes Store"

I closed down every app, restarted; Same result

I reset the Network Settings; Same result.

I tried every tick I could find on internet without any success.

Any suggestions

/Torfinn

iPad (1st generation)

Posted on Jul 27, 2023 5:42 AM

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Answer 1

Level 10

210,087 points

Try this -> Check the network connection:

You need to have a good Wi-Fi.

If they are On, turn Off Hotspot & VPN.

Charge the battery > 70%.

If you can't connect to the App Store, iTunes Store, or other Apple services

👉 If you tried all of the above steps and you still can’t connect, contact Apple Support.

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