AirPods pro disconnect from iPhone XR but no problem with other phones/ipad
Hello,
I have a problem with AirPods pro (model A2084 , version 5E135, case 1.3.9) and iPhone XR ( iOS 16.5.1):
the AirPods pair correctly to the iPhone, but as soon as they are taken out of the case they lose the connection.
To connect again we have to forget them and pair them again. but still it does not work. we restarted also the phone and forgot etc...
Same AirPods have no problem connecting to various iPads and an iPhone 11 all with iOS 16.5.1
My impression is that the problem is on the iPhone side. What else can we check to see what is going on ?
Thanks for any idea of what to look for
p.