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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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Level 1

6 points

AirPods keep disconnecting

Whenever I connect my AirPods to either my phone or mac, it keeps disconnecting a few minutes later. I've already done everything i could according to youtube and google. I've cleaned the case, i've turned my phone and the AirPods off and on and reconnected it, but nothing is working. Please help. Mine is a 1st generation version.

Posted on Jul 4, 2020 10:30 PM

Top-ranking reply

QuickPost

Level 10

103,365 points

Posted on Jul 5, 2020 8:43 PM

Hello,

Please refer to the following Apple Support document.

If your AirPods won't connect - Apple Support

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AirPods keep disconnecting

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