Strong chemical smell due to swollen battery.

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Level 1

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Strong chemical smell due to swollen battery.

So, I recently replaced my iPad Air (4th generation) screen at a local tech repair store. I later noticed that there was a strong smell that I didn't know where it was coming from until I noticed from the side of my iPad that the screen was getting lifted. I went back to the store where I repaired my screen and he said that it happened due to swollen battery. So my question is, should I play it safe and go to apple or go back to the store for them to repair the damages again?

iPad Air, iPadOS 16

Posted on Jun 12, 2023 11:09 AM

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Answer 1

Top-ranking reply

IdrisSeabright

Level 10

186,281 points

Jun 12, 2023 11:11 AM in response to BryanFig

If the local store was not an Authorized Apple Service Provider, it's possible that Apple will not work on your iPad. However, I recommend you contact them anyway. Meanwhile, unplug the iPad and turn it off. Do not leave it on any soft, flammable surfaces.

Genius Bar Reservation and Apple Support Options - Apple

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Answer 2

M_87

Community Specialist

Jun 13, 2023 8:53 AM in response to BryanFig

Thank you for participating in the Apple Support Community.

We want to make sure you reach the right team for help with your device. We recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: Get Support.

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Strong chemical smell due to swollen battery.

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