ananth12 Author

Level 1

4 points

My device unable to support my office app

I tried to install my office app, after installed its show untrusted enterprise developer, how is rectify this issue

iPhone XR, iOS 15

Posted on Oct 10, 2022 9:04 AM

Reply

Top-ranking reply

Community+ 2025

Level 10

228,804 points

Posted on Oct 10, 2022 9:27 AM

The company must register it, you can’t. Here is some background→Install custom enterprise apps on iOS - Apple Support

View in context

Similar questions

How do I get my app to be updated to be trusted It is not allowing me to open it because it says untrusted
271 3
suddenly verified app not verified I have installed a Profile/Device Management and the app has been working fine. Now when I try to open the app it says; "Unable to Verify App... An internet connection is required to verify trust of the developer... " In Settings it now says; "An app from developer... is not verified on this iPhone and will not run until it is verified using your network connection" I have network connection and have been using this app up until now. When I tap Verify App>Verify nothing happens. if i uninstall and reinstall and re-trust and redo my login info it works ! how do i stop this process i have too many apps to be doing this several times a month. ive lost some apps i cant re-find aswell. Any help would be deeply appreciated. Thanks
1507 4
Compatibility My device is not compatible with apps what is the matter?
236 5

3 replies

Top-ranking reply

Community+ 2025

Level 10

228,804 points

Oct 10, 2022 9:27 AM in response to ananth12

The company must register it, you can’t. Here is some background→Install custom enterprise apps on iOS - Apple Support

Reply

Oct 10, 2022 9:06 AM in response to ananth12

When you installed the profile you were asked if you wanted to trust it. You had to choose to trust it. Better yet, have the company register their profile with Apple so it will be trusted.

Reply

ananth12 Author

Level 1

4 points

Oct 10, 2022 9:13 AM in response to Lawrence Finch

How to register

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My device unable to support my office app

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up