I have set goals but the app isn’t detecting any motion at all

The new fitness app that appears once updating to iOS 16, I’ve put in all my details and my goals. I did my morning walk as usual but the app has not detected anything at all.

I used another app which detected my steps perfectly

please could someone help me out. Thank you.

iPhone XS Max, iOS 16

Posted on Sep 27, 2022 10:29 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Sep 29, 2022 10:59 AM

Hi Sabeela Kauser,


Thanks for coming to Apple Support Communities for help today.


It appears you have the app set up on your iPhone. We'd next suggest checking Settings > Privacy & Security > Motion & Fitness and assure Fitness Tracking is switched on. This could prevent your steps from being tracked.


Have a fantastic day!

2 replies
Sort By: 
Question marked as ⚠️ Top-ranking reply

Sep 29, 2022 10:59 AM in response to Sabeela Kauser

Hi Sabeela Kauser,


Thanks for coming to Apple Support Communities for help today.


It appears you have the app set up on your iPhone. We'd next suggest checking Settings > Privacy & Security > Motion & Fitness and assure Fitness Tracking is switched on. This could prevent your steps from being tracked.


Have a fantastic day!

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have set goals but the app isn’t detecting any motion at all

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.