You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Apple introduces the 2025 Black Unity Collection

Inspired by the rhythm of humanity, a new Apple Watch Black Unity Sport Loop, watch face, and iPhone and iPad wallpapers honor Black History Month. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

New iPhone but can’t receive texts or calls to phone number only iCloud email

I just got a new iPhone but when someone texts or calls my phone number, I don’t receive it. I seem to only have my iCloud email address to receive texts through. Any ideas?

I turned off old phone

iPhone 13

Posted on Jan 11, 2022 4:44 PM

Reply
2 replies

New iPhone but can’t receive texts or calls to phone number only iCloud email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.