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christen209 Author

Level 1

4 points

My phone won’t let me add any apps or update any. Says my account has been disabled? How can we fix this?

iPhone 12 Pro Max, iOS 15

Posted on Nov 22, 2021 9:01 AM

Top-ranking reply

TechSolo

Level 2

494 points

Posted on Nov 22, 2021 9:04 AM

If you see a message that says 'Your account has been disabled in the App Store and iTunes'

Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.

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My phone won’t let me add any apps or update any. Says my account has been disabled? How can we fix this?

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