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Level 1

4 points

Why is my account disabled?

My phone is not letting me update any apps it says my account has been disabled. I need help please

iPhone 13, iOS 16

Posted on Sep 21, 2023 9:43 AM

Top-ranking reply

Level 10

472,251 points

Posted on Sep 21, 2023 9:48 AM

It is usually a billing-related issue. If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support

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