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If my husband forgot his passcode and turned off his face recognition can we restore his phone like it says above? does he lose all his texts, numbers and photos if he has iCloud?

My husband had too much to drink and changed his password and heals turned off his face recognition somehow so he can't use his phone. Is there a solution without him losing everything?




iPhone 12 Pro Max

Posted on Sep 13, 2021 12:30 PM

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Question marked as Top-ranking reply

Posted on Sep 13, 2021 12:38 PM

When you follow those instructions it will reset the phone to a “new” condition. Any backups that were made to iCloud or a computer can then be restored and the phone will be in the condition it was when the backup was made.

1 reply

If my husband forgot his passcode and turned off his face recognition can we restore his phone like it says above? does he lose all his texts, numbers and photos if he has iCloud?

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