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Level 1

4 points

how can i back up my phone on my computer

My iphone is frozen i can access anything on it. how can i back my phone up on the computer.

iPhone 12 Pro Max, iOS 14

Posted on Apr 7, 2021 7:10 AM

Top-ranking reply

Level 10

684,615 points

Posted on Apr 7, 2021 7:21 AM

If the phone is frozen, you can't back it up.

See the Apple Support article(s) below.

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