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authorisation to play certain tracks not recognised

I am experiencing an ongoing problem when downloading albums from the iTunes store. Certain tracks will not play. I'm asked to submit my Apply ID and password. I then receive as message saying the device is not authorised to play that track. Complete nonsense! Apple should sort this glitch in iTunes, I know, but so far they haven't. This problem occurs on my Desktop PC Brian-HP and on my Laptop-N2TFTBPA.

Windows, Windows 10

Posted on Dec 27, 2020 1:56 PM

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Question marked as Top-ranking reply

Posted on Dec 27, 2020 5:43 PM

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.


tt2

1 reply
Question marked as Top-ranking reply

Dec 27, 2020 5:43 PM in response to ArthurKing932

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.


tt2

authorisation to play certain tracks not recognised

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