my ipad is stuck on the assist screen again (even though i have it off)
how the heck do i get out of this.. pllease. help
iPad Air, iOS 9
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how the heck do i get out of this.. pllease. help
iPad Air, iOS 9
Hey there, sandal4170.
Welcome to the Apple Support Communities! Thanks for posting about not being able to leave the session of Guided Access you're currently in. We'd be glad to give you more info on that.
To learn how to enter and leave Guided Access sessions, take a look at the different sections of Use Guided Access with iPhone, iPad, and iPod touch which will explain that in detail. If the issue remains after that, or if the issue is something else, be sure to let us know as much info as you can and we'll revisit this.
Thanks!
Hey sandal4170,
Let's try to force restart your iPad next. The steps for that vary depending on the model, so look over the "Force restart iPad" section of Restart iPad for the specific steps. If that fails to solve this issue for you, it might be best to Get Support directly from Apple moving forward using this link.
Take care.
No it doesn’t work. I tried every combination of buttons. I can’t get in
my ipad is stuck on the assist screen again (even though i have it off)