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my ipad is stuck on the assist screen again (even though i have it off)

how the heck do i get out of this.. pllease. help


iPad Air, iOS 9

Posted on Sep 20, 2020 9:56 PM

Reply
3 replies

Sep 25, 2020 5:35 PM in response to sandal4170

Hey there, sandal4170.


Welcome to the Apple Support Communities! Thanks for posting about not being able to leave the session of Guided Access you're currently in. We'd be glad to give you more info on that.


To learn how to enter and leave Guided Access sessions, take a look at the different sections of Use Guided Access with iPhone, iPad, and iPod touch which will explain that in detail. If the issue remains after that, or if the issue is something else, be sure to let us know as much info as you can and we'll revisit this.


Thanks!

my ipad is stuck on the assist screen again (even though i have it off)

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