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Liz S Author

Level 1

9 points

Encrypted local backup for iOS devices

I have recently upgraded my MacBook Pro to macOS Mojave 10.14.6 and no longer appear to have the option to back up my iPhone xs to my mac which I have done in the past. I attach a screenshot of the Backups section shown when I connect my phone to my mac. The Manually Back Up and Restore section has both options greyed out. Can anyone suggest what steps I need to complete in order to resolve this?

Thanks in advance for any pointers!

MacBook Pro 15", macOS 10.14

Posted on Feb 13, 2020 2:14 AM

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Liz S Author

Level 1

9 points

Posted on Feb 14, 2020 4:18 AM

Update: After following a tip given on https://appletoolbox.com/itunes-backup-now-not-working-after-macos-upgrade-tips-to-consider/ to delete the iTunes plist in the Library, I am now able to backup iOS devices locally. Problem resolved. 😀

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Encrypted local backup for iOS devices

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