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I have quite a library of songs accumulated over the years, and quite a few playlists. The last system update made all my playlists disappear on my iPhone. I can see my songs under purchases, but I can’t find my playlists. How can those playlists be restored to my iPhone?
iPhone 6s, iOS 13
Hello Taegujim,
I'd like to help make sure you're able to locate the missing Playlists on your iPhone, if possible. If you haven't had the chance, if you have not tried already, please Restart the iPhone. Does this help to resolve the issue?
Does the issue occur when you're using cellular data, Wi-Fi, or both? If you haven't had the chance, check that now.
If you continue to have the issue, please get back to me with the following information:
Please get back to me with this information, and I'll do what I can to get you pointed in the right direction.
Cheers!
Hello Taegujim,
I'd like to help make sure you're able to locate the missing Playlists on your iPhone, if possible. If you haven't had the chance, if you have not tried already, please Restart the iPhone. Does this help to resolve the issue?
Does the issue occur when you're using cellular data, Wi-Fi, or both? If you haven't had the chance, check that now.
If you continue to have the issue, please get back to me with the following information:
Please get back to me with this information, and I'll do what I can to get you pointed in the right direction.
Cheers!
Loss of Playlists
