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Download from iTunes

So I purchased a 99 cent ringtone from the iTunes Store the other day and it never showed up in my tones section but in my music section? it downloaded the entire song and not the ringtone? I purchased the tone from the Tones Store within iTunes.



Posted on Oct 14, 2019 4:20 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 19, 2019 7:37 AM

Hello bigblockchevy,


Thanks for visiting Apple Support Communities,


I understand that you are concerned about a ringtone not downloading properly. If you are unable to attempt to re-download the purchase, the following guide offers further steps you can take:


Request a refund for an App Store or iTunes Store purchase


Best regards.

1 reply
Question marked as Top-ranking reply

Oct 19, 2019 7:37 AM in response to bigblockchevy

Hello bigblockchevy,


Thanks for visiting Apple Support Communities,


I understand that you are concerned about a ringtone not downloading properly. If you are unable to attempt to re-download the purchase, the following guide offers further steps you can take:


Request a refund for an App Store or iTunes Store purchase


Best regards.

Download from iTunes

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